Applied for refi.Reason given for denial was from another customer's account.

Totally disorganized. Horrble customer service, not existent. Tried to get a copy of my mortgage materials, told it would be $ 15 and no alternative and take 48 hours. Never sent.

One month drafted SIX times from my account for the same payment. I was transferred about sixteen times one day. Most recently, told that they leave at 5 p.m. EST and that I should call back.

It was 4 p.m. EST!! These guys are an absolute bunch of clowns. Don't waste your time!!!!

Worthless.RUN RUN

Review about: Freedom Mortgage Mortgage.

Had an Experience with Freedom Mortgage?

Write a review


Terms of Service
Post Comment

They have a third party called Loan Care that handles their servicing issues. I just ask to speak with a supervisor every time and it works out for me. Try that


Wont be using them thanks!

You May Also Like

Ditech - Mortgage Review from San Antonio, Texas Ditech "Wells Fargo ., To my knowledge has the greatest empathy for customers when in need of help .. I can definitely say Thanks to my Bosses for all the great..." Read more NACA Customer Service Naca "As a licensed real estate broker with Opulence Real Estate Group, I have a love hate relationship with NACA. I personally purchased my home via NACA in 2009. I was..." Read more Freedom Mortgage - Can't Get My Money Back!! Freedom Mortgage "My mortgage was sold off to this joke of a company over a year ago. They took forever to get automatic payments set up (I had to mail my..." Read more Kondaur Capital - Working with foreclosures isn't easy. Kondaur Capital "Kondaur has been a long time client of mine and out of many servicers I've worked with, they have usually been the most professional. They handle all of the expenses..." Read more Ryan Homes - Poor workmanship Ryan Homes "Reason 1000 why you should never buy a home built by Dan Ryan. Had a pipe burst in the kitchen and when the corner cabinet was removed this what we..." Read more Frontgate - When a pledge is just a pledge.  3 Attempts at delivery and each time the product was damaged!!! Frontgate "Originally ordered the Palermo outdoor Lg Sq Table/Chairs set on July 17, 2017. First and second deliveries showed up with either glass broken and/or cheap plastic piece that holds table..." Read more Wayfair - Misleading advertising Wayfair "Wayfair posted an ad on Yahoo Canada listing a ShelterLogic product at 204.99 When I clicked on the link the actual product was $310.99 When contacted they suggested the add..." Read more Directv - Sales Representative Lied Regarding Sales Offer Directv "On 9-14-17, I was approached by a Direct TV sales representative, offering promotional sales for service. Since I had Uverse service and was looking to lower the cost of my..." Read more