Applied for refi. Reason given for denial was from another customer's account.

Totally disorganized. Horrble customer service, not existent. Tried to get a copy of my mortgage materials, told it would be $ 15 and no alternative and take 48 hours. Never sent.

One month drafted SIX times from my account for the same payment. I was transferred about sixteen times one day. Most recently, told that they leave at 5 p.m. EST and that I should call back.

It was 4 p.m. EST!! These guys are an absolute bunch of clowns. Don't waste your time!!!!

Worthless. RUN RUN

Review about: Freedom Mortgage Mortgage.

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They have a third party called Loan Care that handles their servicing issues. I just ask to speak with a supervisor every time and it works out for me. Try that


Wont be using them thanks!

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