Applied for refi.Reason given for denial was from another customer's account.
Totally disorganized. Horrble customer service, not existent. Tried to get a copy of my mortgage materials, told it would be $ 15 and no alternative and take 48 hours. Never sent.
One month drafted SIX times from my account for the same payment. I was transferred about sixteen times one day. Most recently, told that they leave at 5 p.m. EST and that I should call back.
It was 4 p.m. EST!! These guys are an absolute bunch of clowns. Don't waste your time!!!!
Review about: Freedom Mortgage Mortgage.