I was contacted by freedom mortgage for a refinance of our home and upon completion of all the paper work we were scheduled for a closing on 122115 and the freedom mortgage rep. ( notary ) NEVER called or came to the closing !!!!
The next day I called freedom for an explanation & to find out why no one from there company did not even call us to let us know what happened ?? !! We were then told that they had "reached there quota for the month on refinance mortgages & we could set up another closing in Jan . although the low interest rate we were given
originally was no longer available because of the new month ...
I will now attempt to contact the FTC concerning this Deceptive
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Freedom Mortgage. The most disappointing about freedom mortgage refinance from Freedom Mortgage was deceptive practice and not enough space to write what i did not like Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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