Freedom Mortgage offered equity accelerator program in which you make weekly payments. This in turn makes one extra payment per year.
In November I switched my bank accounts and notified them of the change. Since Equity Accelerator is a subsidiary of Freedom Mortgage I thought they would notify me if there was a problem. On December 23 2015 I received a phone call from Freedom Mortgage stating I was almost two months behind on my mortgage. I called "Equity Accelerator" and after 90 minutes of being on-hold and transferred multiple times a representative told me they cancelled my account.
They gave me no notice !!!!. No letter, No phone call, No email.
Nothing!!! Merry Christmas
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of freedom mortgage mortgage. Freedom Mortgage needs to read this review and look into the issue (if any) according to poster's claims.