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New Reviewer

Loss mitigation

. I have had some financial difficulties last year that caused me to get behind on my mortgage. I filled for loss mitigation in October of 2016. And every month since the mortgage company Freedom mortgage has continued to ask for more and more information. Including...
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66 comments
#2022668

I started my refinance with freedom mortgage in nov 2020. It is now June 2021 and it is still not done.

They told me I had to pay more money for an extension and I was like what it is not my fault you guys are dragging your heels.

after that they started calling me all day but after looking at the reviews I am afraid to do it now. In my opinion a refinance shouldn’t take over a month for sure and it has been 8 months makes no sense.

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ID
#1047404 Review #1047404 is a subjective opinion of poster.
Reason of review
Problems with payment

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Verified Reviewer
New Reviewer

FM bought my mortgage. Rceived letter stating they could not get in touch with my insurance company and that it was to lapse/ Call FM to ask why they did not call me. Stated dont provide that service

I did not ask for this company and I surely would not ever use them. They bought my mortgage then tried to sabotage me.
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ID
#3985661 Review #3985661 is a subjective opinion of poster.
Location
Lafayette, Louisiana

This company lies about helping the “people” DO not invest anytime or money in this Russian state of wealth

First we are approvedthen the closing date comes.. bing bang: we are no longer approved. Horrible service even when we paid on time every time for over five years. Stay away from this communist company

User's recommendation: Do not recommend to anyone! Not even your enemies.

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ID
#3699649 Review #3699649 is a subjective opinion of poster.
Location
Wilmington, North Carolina
New Reviewer

Customer Service is horrible.