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This company purchased my mortgage and ever since, I have wanted to jump off a bridge. They call me every single day, nonstop. I watch as they call my home (cell) and then when I don't pick up, they dial my work number. Last Tuesday I had not 1, not 2, but 3 calls from...
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1.0
#1191590
My bank sent 2 mortgage payments accidentally on a Fri Feb 9th! I called, had to send them a letter of explanation, my info & my bank statements PROVING they sent 2 payments! All they needed to do was look at my acct., how hard is that! Anyway they said they would...
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2.1
#1189145
Preparing to sell my house, and we asked for the amount to payoff loan. Said they would get it within 48 hours, called three days later--still nothing, said they would get it within 48 hours again, I told them that is what they said last time I phoned. I have been...
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1.0
I liked
  • That i will be done with them soon
  • That they should be investigatd
  • That i no longer have this company as mortgage broker
I didn't like
  • That i cannot pay off my loan
#1188220
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Freedom Mortgage - App sucks ***

They bought my loan. Tried to set up auto pay on their website and it says my email is invalid. Wants $10 to process it over the phone seems like a scam to make 10 Bucks every month
1.0
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Diversity of Products or Services
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Website
#1187445
Last Fall my primary home mortgage was sold to Freedom Mortgage. Pretty much right from the start we have been receiving annoying phone calls to both our phones with the same refi offer. Calls happen every few days. I called FM and requested to be put on their do not...
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1.0
#1186499
Our 'seamless' VA loan was ANYTHING but. Delay after delay!!! Kept LOOSING documents. The STRESS they caused my Husband caused him to have THREE heart attacks in less than ONE month. The Right hand does not know what the left hand at this company is doing. It is beyond...
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1.0
I didn't like
  • Delays
  • Lies
  • 3 heart attacks of husband
#1186012
I called in to make my payment. When asked to confirm payment, rep stated the wrong amount. Hr said the payment hadnt brrn finalized yet and we started over to pay thr correct amount. Two days later, payments for BOTH amounts hit, overdtafting my acct. I immediately...
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#1185850
I an on the do not call list, yet this company keeps calling me. My requests to be removed are ignored. I have been interrupted during business neetings, family time and even when I was asleep. I would give - 5 star if I could.
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Anonymous
Anonymous

Main reason I left the company. They claim to be such a large, customer-focused lender, but all they do is have loan advisors call you non stop. If you don't answer, another l...

1.0
#1185135
What a shame a company operating in the United States, in this day and age, is allowed to stay in business. They are trying to scam me on my escrow account. Caught them !!!!!!!!!!!!!!! Now their customer services, lying, and making believe they can't do basic...
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1.0
I didn't like
  • Absolutely nothing
#1184812

Contact Freedom Mortgage

Mailing Address:
Freedom Mortgage Corporation
907 Pleasant Valley Avenue, Suite 3
Mount Laurel, NJ 08054
Phone:
(800) 220-3333
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Freedom Mortgage - Credit bureau

My home loan was paid off 11/19 and they still won’t show it’s reflected as paid in full. After several disputes made. They updated my hubbys but not mine
1.4
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Billing Practices
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Interest Rate
Product or Service Quality
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Value for money
#1183986