Freedom Mortgage - Miserable experience
Anyone who is considering this company should read and pay attention to the reviews on this site. DO NOT WASTE YOUR TIME!!!
I have had an application with them for about 8 weeks and they are requesting information that has been supplied over and over again!
Not only supplied, but ACKNOWLEDGED as received and uploaded.
Worse yet, I am told they have everything and I will hear in a few days.
Then I am once again told they DO NOT have the information.
And on and on and on.
I already have a loan with them and they cannot process a re-fi!
Today was the last time.
The so-called advocate is NOT advocating for me.
He is rude, talks over me when I try to explain and is unresponsive when contacted much of the time. Ditto for his manager.
Details are unimportant here.
JUST DON'T TRY TO DO BUSINESS WITH THIS COMPANY. PAY ATTENTION TO THE REVIEWS!
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