Freedom Mortgage - Messed up Escrow account
1 comment
Received a check from Freedom Mortgage in October with a note saying we had an overage in our Escrow account. Now I received a notice indicating we have a $2900 deficit and they want to increase our monthly payment by $300.
Went over records found two missing payments not applied to our account, along with shortage in payment to my taxes which now I have a delinquent fee attached to my taxes.
Called Customer Service and was told they didn't see a problem. RUN PEOPLE RUN....That's what I plan to do refinancing in the works.
Reason of review: Problems with payment.
Location: Euless, Texas
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
The exact same thing just happened to me. I'm a first time homeowner.
My taxes are assessed at $9,000 and freedom only projected them at $500! Now I have to come up with this money from somewhere.
I even called them prior to ask them to do another escrow analysis and they told me they would and if my mortgage needs to be adjusted they would do so. However they didn't.