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No return phone calls, clerks pretending to be big shots that cover for mistakes of their fellow workers. Very sad and wasted time.

When your loan is ruined everybody runs and hides. They don't know what they are doing and I'm trying to find a way to sue. They are that horrible. Starting with Brittany Anderson and the loan processor they call Mathew, who is a immitator of a loan executive.

Never called me back when he said he would.

Freedom Mortgage called me and talked me into this loan to pay off credit cards and now have me behind the eight ball because I believed them. Someone needs to teach them a lesson for their incompetence.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

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