Product: Freedom Mortgage Website Clear all filters (11 of 11 reviews match)
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For three months straight I have not been able to pay by PC.Only when pressed do Customer Service agents admit there still is and has been an ongoing issue with the site and it is often down. After listening to condescending " do you see a login..." as if you've never...
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2.6
Product
Freedom Mortgage Website
I liked
  • Smooth application and acceptance
#1078827
I feel like I should try and refinance with another well known institution just to see if freedom mortgage is even a real company... I would strongly advise anyone to stay away from this company, it is not worth the trouble!!!! The website looks like something a...
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Product
Freedom Mortgage Website
#1006760
Freedom Mortgage makes it difficult or expensive to make your payments. In two and a half years I have yet to have one smooth payment transaction. Previously they had multiple pages requiring separate passwords to access your account, then to make a payment....
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Anonymous
Randy

Same problem, never can login to pay my bill. One month username and password work fine, next month, login failure. Like clockwork. Changing login credentials constantly.

Product
Freedom Mortgage Website
#983418
If you plan to go onto your mortgage companies website to do anything at all, do not choose Freedom as your lender.The site is one of the worst; slow and unresponsive, and will cause you to be late on your loan payment. This has happened to me twice, the second being...
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Anonymous
Anonymous

I would love to hear more of your story. I am going through the same thing with them and now they damaged our credit. Its rediculas what these people do to thier customers and...

Product
Freedom Mortgage Website
#901347
I want the flexibility to make direct payments against the principal for my loan, however their website does not allow for that.It is set up to also require that you make your next monthly payment. But wait! That's not all. Even when I attempted to make an electronic...
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Freedom Mortgage Hollis, New Hampshire
Product
Freedom Mortgage Website
#854756
I have had so many problems with the Freedom Mortgage website it's not even funny.Nothing about this website is simple. They make everything so complicated. I couldn't even login because it said my username and password were wrong, but every time I clicked on "forgot...
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Anonymous
Anonymous

was this from a cell phone or a computer?

1.0
Product
Freedom Mortgage Website
I didn't like
  • Entire process
  • Customer service
  • Poor communication
#780356

Freedom Mortgage Website Review

#957221
Horrible company cant ever get thru their website have to always call..........
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Freedom Mortgage Website Review

#908989
1.0
Details
Once again I am here on pissed off with freedom mortgage the website is out and the phone line is off. I had a rep whot I explained that to and she chargedbthe me 10.00. It's not the money if the website worked I could have done this on friday and been through with this. Freedom mortgage strike again with bad customer service.
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Freedom Mortgage Website Review

#842507
There website is screwed up and there service sucks............I wouldn't ever do service with them.
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Freedom Mortgage Website Review

#781308
1.0
Details
The website never works. It's highly frustrating
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Website

Freedom Mortgage Website Review

#734811
Website never works it sucks
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