Product: Freedom Mortgage Va Loan Clear all filters (11 of 11 reviews match)
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Aloha, as a multiple home owner, one of my homes I still pay a mortgage on is with Freedom Mortgage, whom I did a VA Refinance when I was relocated from my home 5 years ago. Never had an issue with them as I've never had to contact them, always made payments...
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Anonymous
Anonymous

There are currently 2 Class action suits against Freedom mortgage. 1 for VA loans and the other for Improper Crediting of payments. Both are being handled by Mahany Law. Bria...

1.7
Product
Freedom Mortgage Va Loan
#1029859
Freedom didn't timely pay property taxes from escrow. Stuck us with the penalty for their breach of fiduciary. My husband is a vet and this is a VA loan! Have spent over 20 hours and numerous pages of documentation trying to get this resolved! This company is...
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Freedom_Mortgage
Freedom_Mortgage
Freedom Mortgage Verified Representative

I am sorry to hear that you had this experience, we are always available to help. Please give us a call today at 855-690-5900 or you can also email us at digital@freedommortga...

1.2
Product
Freedom Mortgage Va Loan
#1013552
My morgage was picked up by Freedom in April.My old morgage company had failed to forward a payment. I discovered the problem in September. I would have watched closer but I was recovering from a stroke at the time. After figuring out the problem I paid to get caught...
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1.1
Product
Freedom Mortgage Va Loan
#936140
Ive done most of the research and investigating. They just keep asking for more of the same documents. I served 24 for my country and they use the name Freedom Mortgage thats laughable. Fyi they still haven't found my payment for 1300.00 but they reported me...
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1.0
Product
Freedom Mortgage Va Loan
#930955
This company is the worst.They missed placed my payment for August 2016. I have been on the phone with them and my Bank Navy Federal. Its been proven that they received my payment. They can't recover my payment and continue to report me being late to my credit.Fyi...
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1.0
Product
Freedom Mortgage Va Loan
I liked
  • Customer service
I didn't like
  • Run around
  • Unorganized
#929180
My VA loan was sold to numerous banks every month it got pretty annoying seeing I pay only online and has to register on a new site every month for a new bank Finally landed on freedom mortgage who has kept it for about a year. 2 weeks into having them they call me...
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1.2
Product
Freedom Mortgage Va Loan
#923740
They only want every cent they can get and care nothing about anything else! My original VA Mortgage was through Bank of America,was then sold to GMAC and then ended up here,what a joke! I am writing my congressman and sending all documentation to hopefully shed some...
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Anonymous
Aaron gagne

I've also been mm stop harassed by tbem for some free IIR BS to make my apr go down .25% I told them *** off every week a new person calls 2/3x week

Freedom Mortgage Phoenix, Oregon
Product
Freedom Mortgage Va Loan
#923693
We have a VA loan with Freedom Mortgage that was setup on auto pay. For some strange reason Freedom Mortgage set us a letter stating that the auto payment had been stopped, and we needed to reapply if we wanted the auto payment to continue. Gotcha! We were on vacation...
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2.0
Product
Freedom Mortgage Va Loan
I didn't like
  • I do not like the way i was treated
  • Way i was treated
#921925

Featured

Freedom Mortgage Va Loan Review
During all that time Freedom mortgage forced us to pay flood insurance on an already flooded house. There was no way to even get through to them. Customer service should be called customer torture service... We kept on paying every month, because we really wanted...
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LadyScot
LadyScot

How is the house in foreclosure? Did you stop making the payments waiting on the check? A check that large should have been made out to the bank for the loan.

1.1
Product
Freedom Mortgage Va Loan
#883349
They claim I missed Jan 2016 payment I have sent them proof of payment my bill payer Co. has sent them copies of check they cashed & they still won,t correct my acct, they have sent late payment information for several months late payment to credit bureau lowering my...
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Anonymous
Anonymous

This company scares me to death with all of their complaints. Our mortgage was sold to them last year so, they were not our choice. I've seen horror stories from misplaced p...

Anonymous
Anonymous

(Anonymous - continued) we received the same HUD advisement today on our loan, which is paid in excess of the balance. Predatory lenders?

1.0
Product
Freedom Mortgage Va Loan
I didn't like
  • Completion of process on time sucks
#826511

Freedom Mortgage Va Loan Review

#888289
2.1
Details
Horrible. They pestered ME to refi my existing mortgage with them. Now, my "Sr. Loan Advisor" refuses to return calls. I was supposed to close a month ago. I will be seeking another mortgage company to get my existing mortgage out of the hands of these incompetents ASAP.
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