Product: Freedom Mortgage Refinance Clear all filters (104 of 104 reviews match)
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May.8 i started the process...it turned into along 4 month process that went no where.When they realize they couldnt scam me they closed my file without me knowing and refused to take my calls...everything was set up as far as i knew..except the deed transfer...when...
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1.3
Product
Freedom Mortgage Refinance
#1095541
But in dealing with Freedom Mortgage, I got that HMMMM moment when I was informed the refinance was approved, but the paperwork had to be completed in the 48 hrs. Why the rush? I've never had a time constraint on any application paperwork. That night I clicked on this...
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Freedom Mortgage Refinance
#1088738
My husband recently passed away, & I told them I was just checking out my options trying to decide how I might get some money for some home repairs. They were off to the races...after brow beating me in to thinking I had a terrible credit history which I did not! They...
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1.0
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Freedom Mortgage Refinance
I liked
  • Should be investigated
I didn't like
  • Entire process
  • Customer service - pushy
  • Being treated rudely
#1079492

Freedom Mortgage - Refinance...

#1107972
I have been trying to do a refinance on my home with FM, it has been two months since this process started, i get no response when i email or call. I truely hate this company. They dont care that my entire financial life is on hold while the refi is in progress.
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Freedom Mortgage Refinance Review

#820561
I spoke to Paul first, he was extremely knowledgable and professional. I decided to use Freedom Mortgage right then. They delivered exactly what they offered, even matching a better offer. Completely hassle free!
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Freedom Mortgage Refinance Review

#809219
1.2
Details
I hate the fact that you refinance to this company and then after a year your rates go up. You can call and they cann't tell you why. Tgey just send you a letter and say your escrow prediction change. My money didnt change so how do they except people to pay. I am so over mortgage companys can come in and change the payments when the get ready.
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Freedom Mortgage Refinance Review

#796877
Called once a week for 2months to only be told we need to get an updated payoff. Basically told if I didn't like it to just cancel the refi. Are you serious this is how they do business? This is beyond anything I've ever dealt with in all of my years as a homeowner. How is this company able to stay in business?
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I was contacted BY Freedom Mortgage concerning My inquire and after speaking with the loan rep and explaining what we had been through he assured us that they could get me a F H A Refi and that they have more leeway because they self fund and go down to a 500 credit...
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Product
Freedom Mortgage Refinance
#1055465
We were contacted by Freedom mortgage for a refi on our home we went through all the details giving them all of our information they ran our credit everything standard. We were given a closing date and we were get up in certain things to do. then all of a sudden all...
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1.0
Product
Freedom Mortgage Refinance
#1004237
This company should be shut down.Every person I've spoken to has lied to me. McGee was rude every time she called my phone and mr. Flippings was just trying to get a check! At the finally stage of refinancing everything agreement we had started to change. All they did...
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1.0
Product
Freedom Mortgage Refinance
#998355
Over a month after starting the process to refinance my home, I was asked for copies of my wife's and mine SSN cards, after sending them, I was asked by the same person for copies of my SSN cards.This guy say on them for over a week! He then started to ask me for other...
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Anonymous
Tina

I'm right where you are....I'm out. Did they leave you alone?

1.4
Product
Freedom Mortgage Refinance
I didn't like
  • Substandard customer service
#975855
Started the Refinance process in early September and given close date of around mid October.I kept calling the mortgage lady to get status updates and she would send me vague emails to basically pacify me for a few days. One month came and went, as did two. It is more...
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Anonymous
Kathy

What a refinance nightmare!!!!!!!!! One hand doesn't know what the other is doing. Continuousredundant paperwork asked for; constant calling to the credit bureau at the end ...

Product
Freedom Mortgage Refinance
#969411
Horrible customer service, lack or response, time frame inaccurate and unorganized.I have had a terrible experience with lots of stress just trying to refinance. Once I decided to go with another company then they wanted to respond as if they cared. Now they are not...
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Freedom Mortgage Refinance
#963344
TRYING TO GET A REFINANCE DONE JOCK ON ME FREEDOM GOING OUT OF THERE WAY TO TRY NOT TO DO THIS REFINANCE. THEY MAKE SURE TO DENIED ALL DOCUMENTS. THEY REJECT DOCUMENTS THAT CAN NOT BE MARKED IN THE RIGHT SPOTS .IF YOU PRINT IT OUT AND TRY TO RETEACH IT. THEY MADE...
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Freedom Mortgage Refinance
#897797