Product: Freedom Mortgage Refinance Clear all filters (0 of 110 reviews match)
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I recently did a Refinance with FM and Closed on 11/2018! My 1st Mortgage Payment due on 01/2019...In the meantime, I paid the 01/2019 1st Mortgage payment after the 11/2018 Closing, along with Extra Principal, Extra Escrow, 2020 Homeowners Insurance payments! Before...
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Anonymous
Louise Roy

Had problems with FM & wrote to Consumer Financial Protection Bureau (CFPB) via e-mail at: https://www.consumerfinance.gov/ and they were helpful. The matter was finally resol...

Freedom_Mortgage
Freedom_Mortgage
Freedom Mortgage Verified Representative

It is disappointing to hear your experience was unsatisfactory. I really do want to help. Would you please send me additional details about what occurred, so I may investigate...

1.0
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Freedom Mortgage Refinance
I liked
  • Should be investigated
#1441065
I am a current Freedom Mortgage customer. I attempted to refinance thru them . WHAT ANIGHTMARE/////////.They have all these stupid rules and requests that they claim everyone must go through........ I have excellent credit and I have paid additional money each month on...
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Freedom_Mortgage
Freedom_Mortgage
Freedom Mortgage Verified Representative

Hello, unfortunately our social team does not have access to customer information, so I am at the limits of what I can do personally. Any issues should really be taken up with...

1.0
Product
Freedom Mortgage Refinance
I didn't like
  • Unorganized
#1394963
RUN as fast as you can from Freedom Mortgage. We closed our refinance on 9/11/18. The Deed of Trust was recorded on 9/13/18. Our loan was supposed to fund on 9/17/18. On 9/17/18 after wasting hours calling people we find out our funds are on hold because of the...
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1.4
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Freedom Mortgage Refinance
I didn't like
  • Being lied to and getting the run a round
#1359007
Freedom Mortgage is our current lender for 3 years now, we don’t have problem with the lender . We tried to refinace first time, contacted FM and and certain MICHAEL HANEGAN took our call and he said he is the loan officer, trusted this guy and ripped us off , beware...
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Anonymous
eugene torlucci

I had to forfeit becoming disabled and losing my second home because I tried to warn this company of a scam that 3 other lenders obtained in order to scam both me and Freedom ...

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Freedom Mortgage Refinance
#1294001
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Freedom Mortgage - Run don’t waste your time.

I started to refinance with Freedom. But they started to request items that were absolutely impossible for me to retrieve. The information was literally from rental properties that I had 10 years ago. We started the process May 02 and still it’s been going back and forth with underwriting. Today, I finally told them I quit and that I will go through a different lender. Avoid this company at all costs..
1.0
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Freedom Mortgage Refinance
#1285731
Omg!!! We are in the same situation. We refinanced with FM in march of 2017. From then to September everything was great. Then our payment jumped from 1900 to 2500. I filed a complaint with the CFPB and received a response in November reducing it to 2179. I still was...
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1.0
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Freedom Mortgage Refinance
#1250348
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Freedom Mortgage - Refinance...

I have been trying to do a refinance on my home with FM, it has been two months since this process started, i get no response when i email or call. I truely hate this company. They dont care that my entire financial life is on hold while the refi is in progress.
Product
Freedom Mortgage Refinance
#1107972
May.8 i started the process...it turned into along 4 month process that went no where.When they realize they couldnt scam me they closed my file without me knowing and refused to take my calls...everything was set up as far as i knew..except the deed transfer...when...
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1.3
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Freedom Mortgage Refinance
#1095541
But in dealing with Freedom Mortgage, I got that HMMMM moment when I was informed the refinance was approved, but the paperwork had to be completed in the 48 hrs. Why the rush? I've never had a time constraint on any application paperwork. That night I clicked on this...
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Product
Freedom Mortgage Refinance
#1088738
My husband recently passed away, & I told them I was just checking out my options trying to decide how I might get some money for some home repairs. They were off to the races...after brow beating me in to thinking I had a terrible credit history which I did not! They...
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Anonymous
Anonymous

That's what the employees are told to do. Beat the customers up on credit so that they feel this is the only option. Sad but it's how this scam company operates. Do business e...

1.0
Product
Freedom Mortgage Refinance
I liked
  • Should be investigated
I didn't like
  • Customer service - pushy
  • Being treated rudely
  • Unprofessional business practices and complete lack of action
#1079492