Manufacturer: Freedom Mortgage Category: Refinance Clear all filters (21 of 21 reviews match)
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I have had some financial difficulties last year that caused me to get behind on my mortgage. I filled for loss mitigation in October of 2016. And every month since the mortgage company Freedom mortgage has continued to ask for more and more information. Including...
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Anonymous
Anonymous

" I've had to claim financial hard ship in the 2011"Maybe they figured you should have had your stuff together in 6 years and is wondering why they need to keep messing with y...

1.0
Product
Freedom Mortgage Mortgage Refinance
#1047404
They said it was because the mortgage company I was using would not release the title to them for the manufactured home to them that I was trying to refinance. THIS WAS A HOUSE so they didn't believe me at FREEDOM MORTGAGE. I tried to explain but they bought somebody...
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2.1
Product
Freedom Mortgage Mortgage Refinance
I liked
  • Idea of what they could do to help my situation
I didn't like
  • Way they thought i was lying about my house
#1043058
I started my FHA streamline refinance back on Dec 2nd with Freedom Mortgage and due to unpaid late fees with Ocwen I had to show I could pay off the fees. After I did this I did not hear back form Freedom Mortgage and I left voicemail and emails with both my loan...
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1.9
Product
Freedom Mortgage Mortgage Refinance
I didn't like
  • Wasted time and money
#1004133

Freedom Mortgage Mortgage Refinance Review

#927739
My mortgage was transferred to freedom. I hate freedom mortgage. They lie, have bad customer service and they are very slow with just about anything. I refinanced and they ruined my credit. They also provided me with false information.
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Freedom Mortgage - The most disheartening experience ever!
We started our VA Consolidation process the first week of November. They said they had a very fast turn-around rarely longer than 30 days, 45 max. So in our desperation to get out of debt due to a business closing and my husband being unemployed for 3 months, this was...
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RENEMCKAY
RENEMCKAY

MAKES YOU WONDER WHY NOTHING HAPPENS. ALL THEY WANT YOU TO DO AS THE BORROWER IS RESEARCH LOOK AND PAY MORE.

RENEMCKAY
RENEMCKAY

SETERUS IS VERY CROOKED AND THIEVES. NO ONE DOES NOTHING. FANNIE MAE SITS AND WATCHES WIN WIN FOR THEM.

1.4
Product
Freedom Mortgage Mortgage Refinance
I didn't like
  • Wasted 90 days before denying our loan with no cause
#1000379
Freedom Mortgage - Applied for a refinance 10/15/16 and was approved for a no fee no closing cost loan. Delays from the personnel, which I now believe to have been done on purpose, caused this particular refinance to span over 4.5 months. They requested paperwork late,...
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Anonymous
corvette girl

I am in the process of doing a refi right now and this mortgage broker is using them, it has been almost 5 months now for this refi to happen, i called today and they will not...

1.0
Product
Freedom Mortgage Mortgage Refinance
I didn't like
  • Scam to get money for re-finance
#996751
I refinanced with Freedumb Mortgage. I set up automatic payments because I was military and deployed a lot. I paid usually 50-100 dollars over my payment due amount each month. Freedumb did an escrow analysis for my property tax and my payment went up. I was short by 9...
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1.4
Product
Freedom Mortgage Mortgage Refinance
I didn't like
  • Worst customer service ever
  • Immpossible to work with
our mortgage. They gave us the run around for months, NEVER returning your phone calls the same day. Finally in December they said we will be closing and to NOT pay our mortgage. Towards the end of December I called to see what the hold up was. They said my birthday...
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1.0
Product
Freedom Mortgage Mortgage Refinance
I didn't like
  • Everything - not helpful
#993087
Freedom Mortgage is the worst mortgage company I have ever dealt with in the history. We was doing refinance our house with the they pull our credit say everything was good 9/9/16 - 4 months later after they told us to fix our roof to meet their VA requirement. We...
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Product
Freedom Mortgage Mortgage Refinance
#993059
I call Freedom Mortgage and tell them to send VA the application so VA can send the certificate of eligibility. Astonishingly, Freedom Mortgage refuses to lift a finger and expects me to magically send in the completed application which I did not have access to....
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Product
Freedom Mortgage Mortgage Refinance
I didn't like
  • Lies
  • Too much to even handle
  • Every aspect of any and all interaction with freedom mortgage
#987313
Complete waste of time and money attempting to refinance with this lender and their offshoot title and credit verification companies.4 months worth of emails, calls, documents, insurance verifications all to have it come down to a single voicemail once the file went to...
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2.0
Product
Freedom Mortgage Mortgage Refinance
#985476