Product: Freedom Mortgage Mortgage Clear all filters (246 of 246 reviews match)
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I was transfered to freedom mortgage from cenlar. This has been nothing but a nightmare from the beginning. Cenlar informed me that i had an escrow shortage. I paid the shortage with cenlar they sent documents showing it has been paid. I get transferred to freedom...
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1.0
Product
Freedom Mortgage Mortgage
#1216928
On March 1, 2018, my mortgage was withdrawn twice.I had tried to switch to a new account and both accounts were charged. Unfortunately, it caused one of the accounts to overdraft since we thought we had successfully changed to our new checking. This resulted in...
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1.0
Product
Freedom Mortgage Mortgage
I didn't like
  • Speed of solving issue
  • Way i was treated
  • Website
#1215091
I recently applied to freedom mortgage as recommended by my credit union as they did not do that type of loan I applied on line and some called said I was pre approved I sent them all the paper work they requested and they told me that is all and they would call to...
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1.0
Product
Freedom Mortgage Mortgage
#1211446
Freedom Mortgage bought my mortgage in Jan. 2018. After making 1 payment started getting phone calls & letters stating payment had not been made. After several phone calls I faxed them my bank statement proving that they had indeed cashed the check. Then the story went...
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Anonymous
Eugene

I was just informed today by my lender via letter mail that our mortgage was sold to Freedom Mortgage. I am in sock reading everything here. Were you able to resolve the issue...

Anonymous
Honesty2

As a former employee of Freedom Mortgage, this scenario does not surprise me, which is extremely unfortunate. The servicing department is atrocious. To say that the CEO of thi...

1.1
Product
Freedom Mortgage Mortgage
I liked
  • Should be investigated
I didn't like
  • Entire process
  • Everything about freedom mortgage
  • Not one person has told me the same story of the problem
#1210699
Everything was fine for the first 3 years with them.After I file chapter 13, they are horrible to me. I keep seeing extra charges, fees include in my mortgage payment. I called them up, they had no ideas why they charge me for $350, after putting me on hold for...
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Product
Freedom Mortgage Mortgage
#1204970
I received a letter from my current mortgage lender which stated a refi cash out when the actual mortgage company was Freedom Mortgage. After all of the positive promises they renign on the offer. Praise God because I knew nothing about them had done no research....
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Product
Freedom Mortgage Mortgage
#1194038
My bank sent 2 mortgage payments accidentally on a Fri Feb 9th!I called, had to send them a letter of explanation, my info & my bank statements PROVING they sent 2 payments! All they needed to do was look at my acct., how hard is that! Anyway they said they would...
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2.1
Product
Freedom Mortgage Mortgage
#1189145
Oddly, they seem to "not receive" my payment fairly often resulting in late charges.Weird how it's only them despite my sending all my mortgage payments through the mail . Weird how it happens once or twice a year yet not one other payment is late or missed. What are...
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1.5
Product
Freedom Mortgage Mortgage
#1175900
Only with this mortgage company from 4 months and already have been annoyed with them 2 times.First time , we were paying the mortgage with 2 equal checks and was told only partial payment, the next day someone called and said full payment. This time 2 checks sent for...
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1.1
Product
Freedom Mortgage Mortgage
I didn't like
  • Every aspect of any and all interaction with freedom mortgage
#1172104
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Freedom Mortgage - Freedom Home Mortgage ESCROW

Because I did not know the forms to take out on my own for free because my money I read the Freedom Home Mortgage sent me a solicitation to take out my escrow that legally belongs to me for $212,000 + dollars ran my credit to do I declined and the escrow I bought from prior home owner in foreclosure is not showing up.
1.0
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Freedom Mortgage Mortgage
#1143011