Product: Freedom Mortgage Mortgage Clear all filters (233 of 233 reviews match)
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They changed my interest rate when my Dad died without telling me.We we both on the mortgage. I got on the mortgage in June 2013, my dad died in August 2013. It is now Nov 2017 and they still ask for my dad for there recording as if he is still alive. Now remember...
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Freedom Mortgage Mortgage
#1130061
Just had my mortgage sold to Freedom Mortgage in August. I pay more than the payment by $400 each month and take advantage of the "grace period" Received several calls over the past week and finally answered one. Was told I was delinquent because it was due on the...
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Anonymous
VJ

Twice weekly calls in last two weeks after loan transferred asking for my mailing address, property address etc. This outfit got the information when they purchased my loan -...

Anonymous
Wade

Yeah my mortgage was recently sold to Freedom as well, and they call me everyday for their payment and I have never missed one or had a late payment. In fact they have called...

1.0
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Freedom Mortgage Mortgage
I didn't like
  • Annoying
  • Non stop phone calls
#1098472
After 2 years our mortgage payment went up by $217 even though we had a fixed 30 years term and our county taxes is still the same.It turned out that Fredom Mortgage even though added $10,000 in costs to your mortgage miscalculated our escrow so our payments would...
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1.2
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Freedom Mortgage Mortgage
#1081266

Freedom Mortgage - Liars and thieves

#1127293
Mortgage payments went up $1000 with no notice!!! They ‘misjudged ‘ our escrow account payment estimate at $300, when all along the could see we were paying $1000 per month.
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Freedom Mortgage - 30 day default certified letter

#1080813
1.6
Details
We are located in Indiana. Due to troubles with lay off for couple months we have been struggling to get caught back up now. Does anyone know if freedom mortgage forecloses after 40 days late in indiana? Cant seem to get straight answer from them.
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Freedom Mortgage Mortgage Review

#823325
1.5
Details
this companys customer care needs so much work it is horrible they were rude and i still need my opinion and issue to be heard 3039360415 plz contact this number and ask for isabel
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Freedom Mortgage Mortgage Review

#821957
1.0
Details
Worst company I have dealt with. They are morons and cannot get their paperwork right. Always different people calling, send them the information and still pretend that they didn't receive it. Don't get sucked in by their lies.
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Freedom Mortgage is a nightmare!!! I may my mortgage every two weeks. I've never missed a payment. In March of this year I found out they had been charging me late payments of $80 a month since October of 2016. I called in early March to figure out what the problem was.
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Anonymous
Vanessa

yes, yes, yes ... I went online to pay my monthly payment and it said I owed over 200 more than my payment. When calling and inquiring about this, they were so very very rude...

1.0
Product
Freedom Mortgage Mortgage
#1067975
I wish guild mortgage would of never sold my mortgage to freedom mortgage, they are terrible. bad costumer service and inconvenient. please keep your word and wave fee when someone just bout a house they do not have very much money afterward. whatever you do not go...
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Freedom Mortgage Mortgage
#1067458
I have been trying to work with Freedom Mortgage for the last 5 months to do a loss mitigation to lower my mortgage on my house. I have filled out the package and sent in all requested documentation. I have received letters stating that nothing else was needed and they...
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Anonymous
Losthomeowner

The exact same thing has happened to me. I'm 7 months into it and after sending 3 packets and at least 3 times a month sending more information they said my claim was denied "...

1.0
Product
Freedom Mortgage Mortgage
#1044572
On April 1, 2017 I went to the postal office to purchase money orders for my payment as well as overnight my payment to arrive on Monday April 3, 2017.For one I'm on a trial program so I have to make my payments in a timely matter. I had received an call on April 17 I...
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1.0
Product
Freedom Mortgage Mortgage
I didn't like
  • Lost payment
#1042464
This scammer company bought my mortgage.Tornadoes came through here 3 days ago knocking out power and the only way to pay my mortgage was with my phone. So I called and they charge $10 to pay over the automated line. So I called again and waited 16 minutes to get...
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1.0
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Freedom Mortgage Mortgage
#1041975
I have been with freedom mortgage for 4 years. I've never had a issue with them until now. I had experienced a hardship and got a loan modification. Everything went good no issue's. Ive made my payments online through my bank online bill pay. Well i got a phone call...
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Anonymous
Anonymous

They will turn you over to collections for penny's under what you owe monthly. They cash the check but then dont apply it to your loan and you become "late". Terrible business...

Anonymous
Ann

I made an extra payment during my modification trail period due to Freedom mortgage not having the paperwork complete. I was told the payment would be credited as a monthly p...

1.0
Product
Freedom Mortgage Mortgage
#1031003
This company was sold our mortgage, however Freedom gave us zero information on how to make payments or even any contacts for months.Now facing foreclosure. They will not accept any amount of money other than full balance. I could have done things differently, but I...
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1.0
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Freedom Mortgage Mortgage
#1009040