Product: Freedom Mortgage Loan Refinance Clear all filters (37 of 37 reviews match)
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Our Loan was Transfer , I called on the first to make a payment , they didn't have any info on our Account because it wasn't set up yet , I called our old mortgage Place they said they couldn't help because it was transfer to Freedom Mortgage , I called Back Freedom...
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Freedom Mortgage Loan Refinance
#1205531
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Freedom Mortgage - Doesn’t appear to work well for union workers

Doesn’t appear to work well for union workers When I started back in August 2017 it was explained to me that IWould be able to refinance in spite of the fact that I am a union worker with multiple contractors The process lingered until December by that time I was not working and theRefinance loan Was denied
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Freedom Mortgage Loan Refinance
#1163688
Freedom Mortgage - Justice Approaching
they now have the nerve to offer me an extended 13 year longer term on my mortgage to have the opportunity of paying these funds back to them AGAIN by bringing my mortgage loan up to a 40 year because that 1st quarter never did get paid...In order for me to recover ALL...
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Freedom Mortgage Verified Representative

Thanks for reaching out. I am truly sorry you had this experience. If you will send me the details of the issue, as well as your loan number and property address I will have t...

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Freedom Mortgage Loan Refinance
I didn't like
  • Fraud
#1157154
I have ever been with in 27 years of owning a home. There are numerous reps.and manager assistance providing customers with all different information and paperwork mixed up from one dept to another including so called "point of contacts" I was contacted 5 days before...
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Anonymous
Anonymous

no one owns a home until you get the deed!! I have the deed to my home, so I OWN IT!! never heard of owning a home and it gets taken away for not paying the mortgage ........

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Freedom Mortgage Loan Refinance
#1152952
A week or so would go by and again the loan officer would call and say that more paperwork was needed or income verification. This went on for about five weeks and I became so frustrated that I called the loan officer and asked him why was it taking so long for us to...
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Anonymous
Pissed off

Spent 2 months sending paper work... waste of time and they sold our information to the www!! Don't bother!!!

Product
Freedom Mortgage Loan Refinance
#1131941
I bought it with a conventional loan and NEVER had a problem. I made the mistake of utilizing my VA benefits for an equity refinance and all aspects of the mortgage process have been a disaster ever since. Sometime in May of 2017, Stearns sold my loan to Freedom...
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Freedom Mortgage Loan Refinance
#1115895
We had to add my wife to the loan. We had to prove WAY more than I felt was necessary, ONLY TO BE TOLD SORRY we can't help you. 4 MONTHS LATER!!!! I wish my last mortgage company would not have sold us to this scam of a company. And they hit my credit causing my...
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Anonymous
BRENDA BROWN

HAD THE SAME PROBLEM WITH A RE-FINANCE THROUGH THEM AT A LOWER INTEREST RATE....MIND YOU, I ALREADY HAD MY MORTGAGE WITH THEM!! EVERYTHING LOOKED FINE AND WHEN TIME TO FINALI...

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Freedom Mortgage Loan Refinance
#1112726
I have been working with Freedom mortgage for almost 3 months the first loan was closed without my knowledge and then re opened a new loan we did go to Close & signed all the paperwork and they revoked the loan due to the hurrican. They sent a appraiser to the house to...
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Freedom Mortgage Loan Refinance
#1102947
Received pre-approval letter in mail, called and spoke to someone who seemed very knowledgeable and helpful.After providing everything requested, even some very strange information I did not know why a mortgage company would be interested in we received a denial 3...
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Anonymous
susan morgan

Its so hard trying to save when whats coming in is not even enough ,my credit score was pretty low i mean 381 and 363 and i needed to get an auto loan, as usual i was referred...

Product
Freedom Mortgage Loan Refinance
#1085517
Freedom Mortgage offered a VA loan with interest rate 2+ points lower, $3,000 cash back and payoff of one of our credit cards; arriving at this outcome took at least 45 days - we went thru three loan officers, three 'personal assistants'. Based on their assurance that...
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Freedom Mortgage Loan Refinance
I didn't like
  • One supervisor and not available for days
  • Poor customer service
  • Refinance reuest declined after nearly two months
#1070507