Manufacturer: Freedom Mortgage Category: Refinance Clear all filters (22 of 22 reviews match)
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I have been dealing with Freedom Mortgage since the middle of February. They have been telling me they had all of the paper work they needed. We have been patiently waiting. I would always have to contact them. They never called when they were supposed to . They told...
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1.0
Product
Freedom Mortgage Loan Refinance
#1045441
I had an appraisel done by Quicken loans from a VA appraiser. When I didn't get the deal I wanted, I dropped it. Freedom mortgage called offering a 100% refinance, paying off a sizable loan and cash back for a car... Sounded to good to be true and it was. Freedom...
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Anonymous
Anonymous

I was just offered a refinance that was above my current loan amount by $15,000.00!!! Supposedly fees, but really $15,000 dollars? Money does not grow on trees!And this was an...

1.0
Product
Freedom Mortgage Loan Refinance
#1039724
Tried to refinance with Freedom Mortgage after Ocwen referred me and probably 100 plus mailings from them in my mortgage statement and separately from the statement. Could not get a (GFLS) good faith and lending statement. Streamlined is ***, nothing but send this then...
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1.0
Product
Freedom Mortgage Loan Refinance
I didn't like
  • Rude and inept customer service
#976343

Freedom Mortgage Loan Refinance Review

#840042
1.0
After being solicited by Freedom Mortgage to refi my loan at a lower rate and told my it would cost nothing and that my loan ammount wouldnt change, I received the disclosure and found my loan ammount had gone up $7753.00!! What a bunch of liars! Stay away from this company!
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Freedom Mortgage Loan Refinance Review

#836900
1.0
Horrible company. I can't wait to move my loan to another company. We have only been with them for 3 months after our refinance. Their information is inaccurate and we have to jump through the hoops just to make a payment. Their website is always down. I regret switching company's.
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Stay clear of Freedom Mortgage. Freedom Mortgage bought our mortgage from Nationwide. Freedom offered to refinance, after agreeing and uploading my taxes 3x onto Freedom Mortgage website. (they claimed they could not read them.) Then agreeing to send in my tax return...
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1.4
Product
Freedom Mortgage Loan Refinance
#975515
For days before the close they denied my refinance due to my home being a manufactured home. They knew this from the start. This company should be shut down.They tell you what you want to hear,and even show you the paperwork. This i a very shady company. I implore anyone to not to use Freedom Mortgage...
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Product
Freedom Mortgage Loan Refinance
#953535
I was told I could apply for a refinance.I was behind in my payments. They made me jump through hoops getting the paperwork to them -they asked for documents one at a time. There was always something else they needed. Then they told me I did not qualify because I made...
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1.0
Product
Freedom Mortgage Loan Refinance
I didn't like
  • Everything about the company
  • Haughty representative
  • Run around
#936820
When we began looking at the process with someone else, we discovered that they'd already pulled our credit report without our authorization. We are only with them because they bought our loan from another lender. We don't like shady dealings and will be refinancing...
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Anonymous
Anonymous

I too received a rate reduction letter. Called Freedom Mortgage was set up with an agent. Went forward with VA Streamline as I already have a VA mortgage with Freedom Mortgage...

Product
Freedom Mortgage Loan Refinance
I didn't like
  • Lied not dropping pmi ins
  • Entire process
  • Terrible customer service and website
#935879
I like similar veterans had the issue of them losing my payments.In my instance I was required to make an additional payment after my refinance. Not sure if it was lost in the paperwork but I have my payment statements saying the amount due. In a separate instance I...
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1.2
Product
Freedom Mortgage Loan Refinance
I didn't like
  • Being lied to and entire process
  • Substandard customer service
  • Anything about freedom mortgage
#931399
I recently fell on hard times and needed to refinance on my home. I called and spoke with John Kenny on several occasions and expressed that if a cash back option was not an option or did not offer over a certain amount I was not interested. He assured me that I was...
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Anonymous
anonymous

Freedom mortgage fixed rate mortgage is a lie.......every year they make an excuse my escrow keeps going up and up.............. they bombard me with refinanced options even...

1.0
Product
Freedom Mortgage Loan Refinance
I liked
  • Horrible company
I didn't like
  • Customer service sucks
#926562
Assured that they would account for payments made to old loan while paperwork for new load was being done. Well, they didn't account for those payments. New loan principal is $2800 higher than the old loan paid off principal. How did the amount I owed on the loan...
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Product
Freedom Mortgage Loan Refinance
#909264