Manufacturer: Freedom Mortgage Category: Refinance Clear all filters (25 of 25 reviews match)
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Received pre-approval letter in mail, called and spoke to someone who seemed very knowledgeable and helpful.After providing everything requested, even some very strange information I did not know why a mortgage company would be interested in we received a denial 3...
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Anonymous
susan morgan

Its so hard trying to save when whats coming in is not even enough ,my credit score was pretty low i mean 381 and 363 and i needed to get an auto loan, as usual i was referred...

Product
Freedom Mortgage Loan Refinance
#1085517
Freedom Mortgage offered a VA loan with interest rate 2+ points lower, $3,000 cash back and payoff of one of our credit cards; arriving at this outcome took at least 45 days - we went thru three loan officers, three 'personal assistants'. Based on their assurance that...
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1.0
Product
Freedom Mortgage Loan Refinance
I didn't like
  • Customer service
  • One supervisor and not available for days
  • Refinance reuest declined after nearly two months
#1070507
We recently refinance with freedom mortgage and it was supposed to be a streamlined no cost to us refi, we received the closing statement with us paying all the closing cost which the loan officer promised that they would absorb the cost. Freedom mortgage just took...
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Freedom Mortgage Loan Refinance
#1069857

Freedom Mortgage Loan Refinance Review

#840042
1.0
Details
After being solicited by Freedom Mortgage to refi my loan at a lower rate and told my it would cost nothing and that my loan ammount wouldnt change, I received the disclosure and found my loan ammount had gone up $7753.00!! What a bunch of liars! Stay away from this company!
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Freedom Mortgage Loan Refinance Review

#836900
1.0
Details
Horrible company. I can't wait to move my loan to another company. We have only been with them for 3 months after our refinance. Their information is inaccurate and we have to jump through the hoops just to make a payment. Their website is always down. I regret switching company's.
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I have been dealing with Freedom Mortgage since the middle of February. They have been telling me they had all of the paper work they needed. We have been patiently waiting. I would always have to contact them. They never called when they were supposed to . They told...
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1.0
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Freedom Mortgage Loan Refinance
#1045441
I had an appraisel done by Quicken loans from a VA appraiser. When I didn't get the deal I wanted, I dropped it. Freedom mortgage called offering a 100% refinance, paying off a sizable loan and cash back for a car... Sounded to good to be true and it was. Freedom...
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Anonymous
Anonymous

I was just offered a refinance that was above my current loan amount by $15,000.00!!! Supposedly fees, but really $15,000 dollars? Money does not grow on trees!And this was an...

1.0
Product
Freedom Mortgage Loan Refinance
#1039724
Tried to refinance with Freedom Mortgage after Ocwen referred me and probably 100 plus mailings from them in my mortgage statement and separately from the statement. Could not get a (GFLS) good faith and lending statement. Streamlined is ***, nothing but send this then...
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1.0
Product
Freedom Mortgage Loan Refinance
I didn't like
  • Rude and inept customer service
#976343
Stay clear of Freedom Mortgage. Freedom Mortgage bought our mortgage from Nationwide. Freedom offered to refinance, after agreeing and uploading my taxes 3x onto Freedom Mortgage website. (they claimed they could not read them.) Then agreeing to send in my tax return...
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1.4
Product
Freedom Mortgage Loan Refinance
#975515
For days before the close they denied my refinance due to my home being a manufactured home. They knew this from the start. This company should be shut down.They tell you what you want to hear,and even show you the paperwork. This i a very shady company. I implore anyone to not to use Freedom Mortgage...
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Freedom Mortgage Loan Refinance
#953535
I was told I could apply for a refinance.I was behind in my payments. They made me jump through hoops getting the paperwork to them -they asked for documents one at a time. There was always something else they needed. Then they told me I did not qualify because I made...
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1.0
Product
Freedom Mortgage Loan Refinance
I didn't like
  • Haughty representative
  • Pushy
  • Run around
#936820
When we began looking at the process with someone else, we discovered that they'd already pulled our credit report without our authorization. We are only with them because they bought our loan from another lender. We don't like shady dealings and will be refinancing...
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Anonymous
Anonymous

I too received a rate reduction letter. Called Freedom Mortgage was set up with an agent. Went forward with VA Streamline as I already have a VA mortgage with Freedom Mortgage...

Product
Freedom Mortgage Loan Refinance
I didn't like
  • Entire process
  • Web site or customer service
  • Lied not dropping pmi ins
#935879