Product: Freedom Mortgage Loan Refinance Clear all filters (0 of 41 reviews match)
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Freedom Mortgage is the current holder of my home loan. I have been trying to refinance with them since Match 17, 2018....still waiting. They keep asking for more and more information. I was told last week they were just waiting on the title to clear, now today they...
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Freedom Mortgage Loan Refinance
#1250702
Our lender CENLAR sold our loan to Freedom Mortgage. We had the automatic payment set up. We didn't know it was sold and that it didn't come out for April, now we're behind. They can't help us figure out a way to catch up, we can't set up an automatic payment and pay...
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Freedom Mortgage Loan Refinance
#1238285
We refinanced our house and the loan got transferred to freedom mortgage. Biggest mistske ever!! They stated i owed money due to a "fee" eventhough i was fully caught up . I called the company about this, after a 10 minute wait i talked with the first person who tried...
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Freedom Mortgage Loan Refinance
#1232576
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Freedom Mortgage - So far not so good.

Been trying to refinance for 4 months getting thre run around. Did everything they asked x3. Going to file a complaint next week if not settled. This includes all gov. Agencies and atty. general. BBB.
2.1
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Freedom Mortgage Loan Refinance
#1228486
Our Loan was Transfer , I called on the first to make a payment , they didn't have any info on our Account because it wasn't set up yet , I called our old mortgage Place they said they couldn't help because it was transfer to Freedom Mortgage , I called Back Freedom...
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Freedom Mortgage Loan Refinance
#1205531
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Freedom Mortgage - Doesn’t appear to work well for union workers

Doesn’t appear to work well for union workers When I started back in August 2017 it was explained to me that IWould be able to refinance in spite of the fact that I am a union worker with multiple contractors The process lingered until December by that time I was not working and theRefinance loan Was denied
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Freedom Mortgage Loan Refinance
#1163688
Freedom Mortgage - Justice Approaching
they now have the nerve to offer me an extended 13 year longer term on my mortgage to have the opportunity of paying these funds back to them AGAIN by bringing my mortgage loan up to a 40 year because that 1st quarter never did get paid...In order for me to recover ALL...
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Freedom_Mortgage
Freedom Mortgage Verified Representative

Thanks for reaching out. I am truly sorry you had this experience. If you will send me the details of the issue, as well as your loan number and property address I will have t...

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Freedom Mortgage Loan Refinance
I didn't like
  • Fraud
#1157154
I have ever been with in 27 years of owning a home. There are numerous reps.and manager assistance providing customers with all different information and paperwork mixed up from one dept to another including so called "point of contacts" I was contacted 5 days before...
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Anonymous
Anonymous

no one owns a home until you get the deed!! I have the deed to my home, so I OWN IT!! never heard of owning a home and it gets taken away for not paying the mortgage ........

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Freedom Mortgage Loan Refinance
#1152952
A week or so would go by and again the loan officer would call and say that more paperwork was needed or income verification. This went on for about five weeks and I became so frustrated that I called the loan officer and asked him why was it taking so long for us to...
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Anonymous
Pissed off

Spent 2 months sending paper work... waste of time and they sold our information to the www!! Don't bother!!!

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Freedom Mortgage Loan Refinance
#1131941
I bought it with a conventional loan and NEVER had a problem. I made the mistake of utilizing my VA benefits for an equity refinance and all aspects of the mortgage process have been a disaster ever since. Sometime in May of 2017, Stearns sold my loan to Freedom...
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Freedom Mortgage Loan Refinance
#1115895