Product: Freedom Mortgage Loan Clear all filters (61 of 61 reviews match)
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Just days after informing them of this Error or scam I was immediately contacted by a senior representative at freedom mortgage and she said I would be receiving a refund after a brief investigation. But meanwhile since this lost check caused my payment to increase...
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Product
Freedom Mortgage Loan
I liked
  • Should be investigated
#1225971
Our loan was sold to Freedom Mortgage two months ago. They have all of our current contact information and we have paid our two monthly payments on time. Freedom Mortgage, however, incorrectly credited us an escrow payment instead of using it to pay our taxes. Just as...
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Anonymous
cathy

We have the same issue with payments. Our mortgage was sold to them in November, 2017. Received a letter stating what our payments would be. No issue there. However, we starte...

1.0
Product
Freedom Mortgage Loan
#1207350
They have been lying to me and a representative from Peoples Bank on a recorded line.They blatantly lied to me and her on a three way call that my loan percent rate could not ever increase after five years. The exact opposite was true! After five years mt rate can...
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1.0
Product
Freedom Mortgage Loan
#1128601
I go to VA and tell all the vets thats looking to refinance or purchase home to stay away from FM.After 3 mo. I never did find out if I got the loan or not. The loan officers was rude and one of them actually cursed me out and no longer with them. I submitted the same...
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1.1
Product
Freedom Mortgage Loan
#1128357
Freedom mortgage increased my escrow/insurance amount by $35 a month and did not notify me. I did not know this and continued to send my $1046 a month as normal. I thought all was well as the checks cleared my bank. I recently got a notice of collections from Freedom...
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Anonymous
M. Goodin

The same thing has happenmed to me. I am an attorney in CA, and I have talked to a well-respected consumer attorney in California where I live and he thinks there is a viable ...

Anonymous
Anonymous

I resorted to going through the credit financial protection bureau and was told I would have one of my 30 day late reports removed from my credit report.

1.5
Product
Freedom Mortgage Loan
I didn't like
  • Customer service
#1045923
I would not recommend freedom mortgage to anyone. This company bought our loan from sterling, not our choice. We generally pay extra to principal most months. On the payment statement there's one option for additional principal or additional escrow. Most months they...
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Product
Freedom Mortgage Loan
#1045849
They bought my loan from another company.Called me up to say they can save me money by refinancing. This started back in Sept of 2016. Person tells me to take my payments off auto draft and not make a payment for Oct as I will close in the beginning of Oct. So I...
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Product
Freedom Mortgage Loan
#990447
GreenTree sold our loan to them so I wouldn't go through them either, just to avoid Freedom Mortgage. In every step of every transaction they do not seem to know what they are doing. You call customer service and they put you on hold for eons trying to figure out...
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Freedom_Mortgage
Freedom_Mortgage
Freedom Mortgage Verified Representative

I'm sorry to hear that this was your experience with your transferred loan. If you would like, please email me at ecommerce@freedommortgage.com and we'll see if we can't get t...

Product
Freedom Mortgage Loan
#978598
Va Loan denied at the last minute before closing.After told everything was a go. With no reasonable explanation. Freedom Morgage is a total SCAM. Veterans please save your valuable time and money with this loosers. Don't even consider them for a loan.No matter what the...
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Anonymous
Villa

After being told several times that the va mortgage has cleared the underwriters with decent credit score and well establish credit history. Plus stable income for life. Loan ...

Product
Freedom Mortgage Loan
#972309
This company is ridiculous, as a modern consumer i use online services all the time and FM has the absolute worse online experience of all the financial institutions i have had business with. I know ever time i log in i will need to change my usuerbame or password...
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1.0
Product
Freedom Mortgage Loan
#964600