Product: Freedom Mortgage Loan Clear all filters (0 of 64 reviews match)
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What a joke My loan was bought and sold to freedom mortgage who assume the loan. Just got off the phone with the representative telling me they’re going to charge me if I call and make an automated payment $10 Or if I talk to a representative it’s going to be $15 to...
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Product
Freedom Mortgage Loan
#1258451
Stearns sold my mortgage to Freedom! I received a marketing letter from them, which was the first thing I heard about them now having my mort gage. Then they called me one day and I missed the call. I called the number back and the person who answered asked what she...
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Anonymous
robert wilson

I was with Sterns and have the same problem. They will not allow recurring payments unless you use one of their approved programs and agree to unending ads. If they fail to ta...

Anonymous
frankly

Thanks for the FYI! I almost called them.

Product
Freedom Mortgage Loan
#1237537
Freedom Mortgage is charging fraudulent late fees. My payment was sent by my bank to them on 2/21, it arrived on 2/27, due date was 3/1, but freedom didn't post it until 3/19. They have admitted to us that it was their mistake but haven't taken any action to correct...
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Product
Freedom Mortgage Loan
#1226839
Just days after informing them of this Error or scam I was immediately contacted by a senior representative at freedom mortgage and she said I would be receiving a refund after a brief investigation. But meanwhile since this lost check caused my payment to increase...
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Product
Freedom Mortgage Loan
I liked
  • Should be investigated
#1225971
Our loan was sold to Freedom Mortgage two months ago. They have all of our current contact information and we have paid our two monthly payments on time. Freedom Mortgage, however, incorrectly credited us an escrow payment instead of using it to pay our taxes. Just as...
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Anonymous
John Beins

Hi. My name if John Beins. I'm an attorney outside of Washington D.C. I am investigating Freedom Mortgage's business practices on behalf of a number of unhappy homeowners. I a...

Anonymous
cathy

We have the same issue with payments. Our mortgage was sold to them in November, 2017. Received a letter stating what our payments would be. No issue there. However, we starte...

1.0
Product
Freedom Mortgage Loan
#1207350
They have been lying to me and a representative from Peoples Bank on a recorded line.They blatantly lied to me and her on a three way call that my loan percent rate could not ever increase after five years. The exact opposite was true! After five years mt rate can...
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1.0
Product
Freedom Mortgage Loan
#1128601
I go to VA and tell all the vets thats looking to refinance or purchase home to stay away from FM.After 3 mo. I never did find out if I got the loan or not. The loan officers was rude and one of them actually cursed me out and no longer with them. I submitted the same...
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1.1
Product
Freedom Mortgage Loan
#1128357
Freedom mortgage increased my escrow/insurance amount by $35 a month and did not notify me. I did not know this and continued to send my $1046 a month as normal. I thought all was well as the checks cleared my bank. I recently got a notice of collections from Freedom...
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Anonymous
M. Goodin

The same thing has happenmed to me. I am an attorney in CA, and I have talked to a well-respected consumer attorney in California where I live and he thinks there is a viable ...

Anonymous
Anonymous

I resorted to going through the credit financial protection bureau and was told I would have one of my 30 day late reports removed from my credit report.

1.5
Product
Freedom Mortgage Loan
I didn't like
  • Customer service
#1045923
I would not recommend freedom mortgage to anyone. This company bought our loan from sterling, not our choice. We generally pay extra to principal most months. On the payment statement there's one option for additional principal or additional escrow. Most months they...
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Anonymous
Anonymous

I agree that Freedom Mortgage is a corrupt company. I just saw this on my statement and start researching this same issue. I will have to call their company to have them apply...

Product
Freedom Mortgage Loan
#1045849
They bought my loan from another company.Called me up to say they can save me money by refinancing. This started back in Sept of 2016. Person tells me to take my payments off auto draft and not make a payment for Oct as I will close in the beginning of Oct. So I...
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Product
Freedom Mortgage Loan
#990447