Product: Freedom Mortgage Home Loan Clear all filters (23 of 23 reviews match)
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purchased my home loan and increased immediately stating the other mortgage company didn't calculate correctly. Increased again and said taxes had increased, checked with the city and county and there was no increase in taxes. Every department says something different...
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Freedom Mortgage Home Loan
#1147533
I was refincing my home and the lender told me not to make my payment cause we were closing on the 29th of the month so I cancelled mt auto pay now freedom was trying to take my monoy out and they could not mt payment is on the 15th and you get 10 days after that that...
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Freedom Mortgage Home Loan
#1143163
In November my mortgage was moved/sold to Freedom Mortgage. I mailed my check in. On November 16, Freedom Mortgage cashed my mortgage check. On November 22 the calls started coming in asking where my payment is. I have sent them copies of the cancelled check, which...
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1.4
Product
Freedom Mortgage Home Loan
I didn't like
  • Substandard customer service
  • Cant find my payment
#1140567

Freedom Mortgage Home Loan Review

#921942
1.0
Details
Yeah this company is a joke, i filed a bankruptcy, but not my home, and ever since then, i cant use the web site anymore, its like they kicked me out, i have to send my payments in now, and there just a joke. Oh yeah i havent even seen a statement. What is that? ???
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Freedom Mortgage Home Loan Review

#919841
1.0
Details
They are raising our payment $100.00. stating taxes and insurance went up. We checked it is not true searching for some one to help us
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65 COST OF SALE: $36 I request freedom mortgage to reimburse me with all the extra fees due to your fault for not paying my 4th quarter property tax and they can't commit to it. And for this same matter, I've called freedom mortgage three times: 11/20/17 - when I first...
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2.0
Product
Freedom Mortgage Home Loan
I didn't like
  • Unprofessional business practices and complete lack of action
#1140550
Packet staff again combative, lied and not willing to provide information and Diane in Loss-mitigation did not make attempts to return call. Felt unwillingness to help avoid foreclosure. Wanted to take my home. Went through Save your Home California. Freedom mortgage...
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Freedom Mortgage Home Loan
#1079262
I completely understand.Don't listen to anonymous. I had the exact same issue. I was sick for months and got back to work. I was working for them to catch up on my mortgage. The reps insisted I applied for loss mitigation. They did everything to get accepted during...
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1.0
Product
Freedom Mortgage Home Loan
#1051543
I agree with the person that says Freedom Mortgage defrauds borrowers and Freedom files false actions with the VA. Freedom has terrorized me on my VA loan ever since they bought our mortage from Wells Fargo. We refied to get away from Freedom, then Wells Fargo sold it...
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Freedom_Mortgage
Freedom Mortgage Verified Representative

We are very sorry to learn of your concerns, and are committed to addressing your needs as well as we can as quickly as we can. Please give us a call at 855-690-5900 today. We...

1.0
Product
Freedom Mortgage Home Loan
I didn't like
  • Are evasive manipulators by phone and by mail and email
  • Block your payments to default and foreclose
#1031178
I sent Freedom a check to cover my escrow account for the year.Even though the was deposited, Freedom sent me a notice saying my escrow was short and therefore increased my monthly mortgage payment to offset the "shortage." Three months later, I'm still trying to get...
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Anonymous
Anonymous

They raised my escrow by $35 a month and didn't notify me. They still cash your monthly check tho but tell you its in a "savings" account and then report you as if you didn't ...

Anonymous
Help Me This Issue

I know how you are feeling I'm in the some ordeal every year my escrow is short last year it was $100.00 this year it $800.00 my property taxes is the same from last year and ...

Product
Freedom Mortgage Home Loan
#996183
I am new to Freedom Mortgage. This company is awful. We closed our loan on 10/12/16. I contacted them about the escrow account four different times and had four different stories. I then received notice that my mortgage would increase. There escrow analysis are...
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2.3
Product
Freedom Mortgage Home Loan
#993689
Our closing attorney requested a payoff from freedom mortgage mid November 2016. They clearly stated on their payoff request, which was good through November 30, to add $20.99 per day after the 30th. Doing the math now my lawyer overpaid them by $41.98. 20 days aftter...
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1.0
Product
Freedom Mortgage Home Loan
#981705