Product: Freedom Mortgage Home Loan Clear all filters (26 of 26 reviews match)
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I called in to make my payment.When asked to confirm payment, rep stated the wrong amount. Hr said the payment hadnt brrn finalized yet and we started over to pay thr correct amount. Two days later, payments for BOTH amounts hit, overdtafting my acct. I immediately...
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Freedom Mortgage Home Loan
#1185850
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Freedom Mortgage - Credit bureau

My home loan was paid off 11/19 and they still won’t show it’s reflected as paid in full. After several disputes made. They updated my hubbys but not mine
1.4
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Product
Freedom Mortgage Home Loan
#1183986
Freedom Mortgage This is the worst mortgage company ever!! We submitted all paperwork required in order to take out a loan against our home for repairs and upgrades and to pay off some bills, since we were living paycheck to paycheck. At first we were told we would...
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Anonymous
ruth renna

see below

Anonymous
ruth renna

With Freedom home mortgage for only 4 months and already have 2 problems with them.First problems was my sister and I split the mortgage payment into 2 equal checks that total...

1.0
Product
Freedom Mortgage Home Loan
#1170405
purchased my home loan and increased immediately stating the other mortgage company didn't calculate correctly. Increased again and said taxes had increased, checked with the city and county and there was no increase in taxes. Every department says something different...
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Product
Freedom Mortgage Home Loan
#1147533
I was refincing my home and the lender told me not to make my payment cause we were closing on the 29th of the month so I cancelled mt auto pay now freedom was trying to take my monoy out and they could not mt payment is on the 15th and you get 10 days after that that...
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Freedom Mortgage Home Loan
#1143163
In November my mortgage was moved/sold to Freedom Mortgage. I mailed my check in. On November 16, Freedom Mortgage cashed my mortgage check. On November 22 the calls started coming in asking where my payment is. I have sent them copies of the cancelled check, which...
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1.4
Product
Freedom Mortgage Home Loan
I didn't like
  • Substandard customer service
  • Cant find my payment
#1140567
65 COST OF SALE: $36 I request freedom mortgage to reimburse me with all the extra fees due to your fault for not paying my 4th quarter property tax and they can't commit to it. And for this same matter, I've called freedom mortgage three times: 11/20/17 - when I first...
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2.0
Product
Freedom Mortgage Home Loan
I didn't like
  • Unprofessional business practices and complete lack of action
#1140550
Packet staff again combative, lied and not willing to provide information and Diane in Loss-mitigation did not make attempts to return call. Felt unwillingness to help avoid foreclosure. Wanted to take my home. Went through Save your Home California. Freedom mortgage...
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Product
Freedom Mortgage Home Loan
#1079262
I completely understand.Don't listen to anonymous. I had the exact same issue. I was sick for months and got back to work. I was working for them to catch up on my mortgage. The reps insisted I applied for loss mitigation. They did everything to get accepted during...
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1.0
Product
Freedom Mortgage Home Loan
#1051543
I agree with the person that says Freedom Mortgage defrauds borrowers and Freedom files false actions with the VA. Freedom has terrorized me on my VA loan ever since they bought our mortage from Wells Fargo. We refied to get away from Freedom, then Wells Fargo sold it...
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Freedom_Mortgage
Freedom Mortgage Verified Representative

We are very sorry to learn of your concerns, and are committed to addressing your needs as well as we can as quickly as we can. Please give us a call at 855-690-5900 today. We...

1.0
Product
Freedom Mortgage Home Loan
I didn't like
  • Are evasive manipulators by phone and by mail and email
  • Block your payments to default and foreclose
#1031178