Product: Freedom Mortgage Home Loan Clear all filters (0 of 29 reviews match)
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Funny thing is that if I would show that kind of incompetence when it comes to paying my mortgage my home would be in foreclosure because they have recourse, me as a simple paying customer does not have recourse and experience the consequences of poor information and...
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MistyAardvark
MistyAardvark

sorry, hit the wrong button, should be a 1 star review, if there was a lower choice I would have made that one!

1.6
Product
Freedom Mortgage Home Loan
#1262141
In order to save the house, I went and paid the tax bill, expecting and telling Freedom Mortgage that they had to reimburse me for the $4005.00 that I laid out. Now its May 21, and the account shows that they are only reimbursing me $1754.47 stating that they escrow...
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Anonymous
Angie

I was considering this company but it seems that they have a lot of escrow issues and numerous problems with customers escrow accounts. This is really sad that they don't fix ...

1.0
Product
Freedom Mortgage Home Loan
#1260108
This company has taken over our home loan from a previous lender. We receive a letter from the previous lender informing us of this change. Absolutely nothing from them. We've been trying to make our payment ever since based on the info from the previous lender. Their...
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Anonymous
CindyO

I just had the same problems today, April 20, 2018 trying to set up the online account so I can set up ACH auto payments like I had with my previous mortgage company (who sold...

Anonymous
Kathy P

Contact your local Better Business Bureau or the Attorney General, it doesn’t seem right or legal to prevent people from paying due to their inability to figure out how to tak...

Product
Freedom Mortgage Home Loan
#1213966
I called in to make my payment.When asked to confirm payment, rep stated the wrong amount. Hr said the payment hadnt brrn finalized yet and we started over to pay thr correct amount. Two days later, payments for BOTH amounts hit, overdtafting my acct. I immediately...
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Product
Freedom Mortgage Home Loan
#1185850
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Freedom Mortgage - Credit bureau

My home loan was paid off 11/19 and they still won’t show it’s reflected as paid in full. After several disputes made. They updated my hubbys but not mine
1.4
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Product
Freedom Mortgage Home Loan
#1183986
Freedom Mortgage This is the worst mortgage company ever!! We submitted all paperwork required in order to take out a loan against our home for repairs and upgrades and to pay off some bills, since we were living paycheck to paycheck. At first we were told we would...
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Anonymous
ruth renna

see below

Anonymous
ruth renna

With Freedom home mortgage for only 4 months and already have 2 problems with them.First problems was my sister and I split the mortgage payment into 2 equal checks that total...

1.0
Product
Freedom Mortgage Home Loan
#1170405
purchased my home loan and increased immediately stating the other mortgage company didn't calculate correctly. Increased again and said taxes had increased, checked with the city and county and there was no increase in taxes. Every department says something different...
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Product
Freedom Mortgage Home Loan
#1147533
I was refincing my home and the lender told me not to make my payment cause we were closing on the 29th of the month so I cancelled mt auto pay now freedom was trying to take my monoy out and they could not mt payment is on the 15th and you get 10 days after that that...
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Product
Freedom Mortgage Home Loan
#1143163
In November my mortgage was moved/sold to Freedom Mortgage. I mailed my check in. On November 16, Freedom Mortgage cashed my mortgage check. On November 22 the calls started coming in asking where my payment is. I have sent them copies of the cancelled check, which...
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1.4
Product
Freedom Mortgage Home Loan
I didn't like
  • Cant find my payment
  • Substandard customer service
#1140567
65 COST OF SALE: $36 I request freedom mortgage to reimburse me with all the extra fees due to your fault for not paying my 4th quarter property tax and they can't commit to it. And for this same matter, I've called freedom mortgage three times: 11/20/17 - when I first...
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2.0
Product
Freedom Mortgage Home Loan
I didn't like
  • Unprofessional business practices and complete lack of action
#1140550