Started "streamline" refinance with Freedom in April. It is now October they still cannot close my deal.
I have called numerous times and the lack of professionalism is unacceptable. They have put me on hold then hung up the phone this happened several times. The people there are very disrespectful the customer service is very poor. The government should really look into this company and take action they are a fraud.
DO NOT USE THIS COMPANY YOU WILL NOT CLOSE YOUR LOAN. I have wasted my time and money. I have gone with another local mortgage company who started my loan in September and we are ready to close in October. They accomplished in less than 2 months what Freedom could not in 6 months.
However now after a few weeks of contacting and writing letters for Freedom to release my case number they are unresponsive. This is now holding me up from closing so once again they are screwing me.
Never experienced such bad service this company is the worst. Stay away from this company at all cost they cannot deliver what they promise and their employees are very unprofessional.
Review about: Freedom Mortgage Refinance.
Monetary Loss: $3000.