Freedom Mortgage Phone Numbers and Emails

Toll-Free Number:

  • (855) 690-5900

Customer Service:

  • (855) 216-3910
    Personalized Evaluation
  • (800) 220-3333
    State Licensing

Sales/ Reservations:

  • (800) 871-6467
    Freedom Mortgage Wholesale
  • (800) 388-1537
    Freedom Mortgage Wholesale
  • (317) 537-3005
    Freedom Mortgage Wholesale
  • (877) 220-5533
  • (833) 918-3920

Freedom Mortgage Emails:

Customer Service
Loan Support
Legal
customercare@freedommortgage.com
info@freedommortgage.com
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Freedom Mortgage Contact Information

Freedom Mortgage Website:

Freedom Mortgage Help Center:

Corporate Office Address:

Freedom Mortgage Corporation
951 Yamato Road, Suite 175
Boca Raton, Florida 33431
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 50428

Indianapolis, IN 46250-0485


Freedom Mortgage Wholesale

10500 Kincaid Drive

Fishers, IN 46037

Fax:

+1 (317) 537 4289

Freedom Mortgage Rating Based on 610 Reviews

Rating details

1.4
more details
Customer service
Reliability
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Freedom Mortgage Customer Service Calls

368 TOTAL
CALLS
04:57 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Freedom Mortgage Customer Service?

Payments and Charges Question:

  • “Didn't recieve December payment statement”
  • “Mortgage payment”
  • “Make a payment”

Product/ Service Question:

  • “Loan”
  • “Insurance”
  • “Im frustrated with my loan processors....”

Request for Information Question:

  • “I got a letter concerning my insurance”
  • “About my mortage”
  • “Concerns on payment”

Account Question:

  • “Ck balance due”
  • “Trouble resetting password.”
  • “Close out escrow acct”

Employment Question:

  • “Pay off”
  • “Payoff”
  • “Very upset cannot get a payoff for my client multiple calls and emails and still no response”

Staff Question:

  • “Customer service”
  • “Need customer service email address”

Refund Question:

  • “Refund check”
  • “Been waiting for my refund for a long while.”

Shipping and Delivery Question:

  • “I refinanced with another company, I received a letter from Freedom thst they sent me a check for overage on impound. I fiff do my cash check as I didn't get I, hey sss as if they'd send me smother one . I've called now & not gotten the check.”

Other Question:

  • “Escrow money”
  • “Paying”
  • “A check for home roofing project”

About

Freedom Mortgage Privacy Policy
To read more: https://www.freedommortgage.com/privacy-policy
Freedom Mortgage FAQ
Freedom Mortgage offers loans for primary homes, second homes (vacation homes) and investment properties. For all property types, mortgage interest may be tax deductible, depending on how much time The User of Website spend in the property. Consult The User's tax advisor for information about tax deductions. A fixed rate mortgage locks in The Customer's interest rate for the life of The Client's loan. After that, The User's interest rate will reset based on the applicable index and margin. Most ARMs have caps that limit how high the interest rate can increase at each change date. Make sure The Client of Freedom Mortgage will be able to afford The Client's payment if The User's interest rate reaches that cap. A refinance takes out a new loan that replaces The User's old loan at a different interest rate or new loan term. The decision to refinance The Customer's mortgage depends on The User's financial situation.
To read more: https://www.freedommortgage.com/frequently-asked-questions
Freedom Mortgage Pros and Cons

Pros: Should be investigated, That they should be investigatd, Still looking for something, Should be investigated for mortgage fraud, No pros

Cons: Customer service, Entire process, Unprofessional business practices and complete lack of action, Way i was treated, Substandard customer service

Related Companies

Roundpoint Mortgage Servicing

Summary

Freedom Mortgage Corporation was founded in 1987. It is a full service lender. In 2006 the company purchased Irwin Mortgage. Freedom Mortgage Corporation specializes originating, processing, funding and servicing loans at competitive rates. The company offers a wide range of options, quick approvals, easy access and twenty four hour a day, seven days a week convenience. Freedom Mortgage Corporation provides home financing and home refinancing loans, VA, FHA and conventional loans, interest-only mortgages, debt consolidation to pay off the high interest credit cards, home equity loans, construction and home renovation loans, unsecured and bad credit loans, etc.

Freedom Mortgage reviews and complaints

Freedom Mortgage is ranked 203 out of 897 in Loans and Mortgages category

Area Served

USA

Payment Methods

VISA

Compare Freedom Mortgage To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Wells Fargo
1817 reviews
1.5
Quicken Loans
963 reviews
1.5
Loan Depot
425 reviews
1.5
Write a review
Do you have something to say about Freedom Mortgage? What happened? What can we help you with?
Submit review Don't show this popup