Freedom Mortgage Phone Numbers and Emails

Toll-Free Number:

  • (855) 690-5900

Customer Service:

  • (855) 216-3910
    Personalized Evaluation
  • (800) 220-3333
    State Licensing
  • (855) 690-5900

Sales/ Reservations:

  • (800) 871-6467
    Freedom Mortgage Wholesale
  • (800) 388-1537
    Freedom Mortgage Wholesale
  • (317) 537-3005
    Freedom Mortgage Wholesale
  • (877) 220-5533

Freedom Mortgage Emails:

Customer Service
Loan Support
General Info
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Freedom Mortgage Contact Information

Freedom Mortgage Website:

Freedom Mortgage Online Chat:

Corporate Office Address:

Freedom Mortgage Corporation
951 Yamato Road, Suite 175
Boca Raton, Florida 33431
United States

Other Info (opening hours):

Mailing Address

P.O. Box 50485,

Indianapolis, IN 46250-0485

Freedom Mortgage Wholesale

10500 Kincaid Drive

Fishers, IN 46037


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Freedom Mortgage Rating Based on 601 Reviews

Rating details

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Product or Service Quality

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Summary of Freedom Mortgage Customer Service Calls

05:03 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Freedom Mortgage Customer Service?

Payments and Charges Question:

  • “Mortgage payment is incorrect”
  • “Bill pay”
  • “Payment increased no tax exemption adjustment”

Product/ Service Question:

  • “I have a new insurance co and I don't need you to pay the old ins”
  • “Loan”
  • “Insurance claim”

Request for Information Question:

  • “About my mortage”
  • “Concerns on payment”
  • “Covid questiond”

Account Question:

  • “Close out escrow acct”
  • “Reset password”

Refund Question:

  • “Refund check”
  • “Been waiting for my refund for a long while.”

Shipping and Delivery Question:

  • “I refinanced with another company, I received a letter from Freedom thst they sent me a check for overage on impound. I fiff do my cash check as I didn't get I, hey sss as if they'd send me smother one . I've called now & not gotten the check.”

Staff Question:

  • “Customer service”

Employment Question:

  • “Very upset cannot get a payoff for my client multiple calls and emails and still no response”

Other Question:

  • “Refinance”
  • “I keep getting unwanted emails. Until you remove them and quit bombarding my email i will blow up your phone”
  • “Hurricane Ida”


Freedom Mortgage Privacy Policy
To read more:
Freedom Mortgage FAQ
Freedom Mortgage offers loans for primary homes, second homes (vacation homes) and investment properties. For all property types, mortgage interest may be tax deductible, depending on how much time The User of Website spend in the property. Consult The User's tax advisor for information about tax deductions. A fixed rate mortgage locks in The Customer's interest rate for the life of The Client's loan. After that, The User's interest rate will reset based on the applicable index and margin. Most ARMs have caps that limit how high the interest rate can increase at each change date. Make sure The Client of Freedom Mortgage will be able to afford The Client's payment if The User's interest rate reaches that cap. A refinance takes out a new loan that replaces The User's old loan at a different interest rate or new loan term. The decision to refinance The Customer's mortgage depends on The User's financial situation.
To read more:
Top Freedom Mortgage Services

Mortgage, Customer Care, Refinance

Top Freedom Mortgage Products

Account, Website

Freedom Mortgage Pros and Cons

Pros: Should be investigated, That they should be investigatd, Still looking for something, Should be investigated for mortgage fraud, No pros

Cons: Customer service, Entire process, Way i was treated, Unprofessional business practices and complete lack of action, Substandard customer service

Related Companies

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Freedom Mortgage Corporation was founded in 1987. It is a full service lender. In 2006 the company purchased Irwin Mortgage. Freedom Mortgage Corporation specializes originating, processing, funding and servicing loans at competitive rates. The company offers a wide range of options, quick approvals, easy access and twenty four hour a day, seven days a week convenience. Freedom Mortgage Corporation provides home financing and home refinancing loans, VA, FHA and conventional loans, interest-only mortgages, debt consolidation to pay off the high interest credit cards, home equity loans, construction and home renovation loans, unsecured and bad credit loans, etc.

Freedom Mortgage reviews and complaints

Freedom Mortgage is ranked 149 out of 976 in Loans and Mortgages category

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