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I completely understand. Don't listen to anonymous. I had the exact same issue. I was sick for months and got back to work. I was working for them to catch up on my mortgage. The reps insisted I applied for loss mitigation. They did everything to get accepted during...
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1.0
#1051543
. I have had some financial difficulties last year that caused me to get behind on my mortgage. I filled for loss mitigation in October of 2016. And every month since the mortgage company Freedom mortgage has continued to ask for more and more information. Including...
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Anonymous
Anonymous

" I've had to claim financial hard ship in the 2011"Maybe they figured you should have had your stuff together in 6 years and is wondering why they need to keep messing with y...

I have paid my loan religiously for six years now. Freedom mortgage increased my escrow/insurance amount by $35 a month and did not notify me. I did not know this and continued to send my $1046 a month as normal. I thought all was well as the checks cleared my bank. I...
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Anonymous
CB

This exact thing has happened to me this month. They destroyed my credit over $34. I was never notified of the payment increase.

1.5
I didn't like
  • Customer service
#1045923

Short Review for February 13, 2017, Pc_service

Freedom Mortgage
#1007555
Lies lies and more lies asked for docs after docs then said can't help! AVOID ACOID
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Short Review for February 10, 2017, Pc_service

Freedom Mortgage
#1006267
1.0
They impose unnecessary insurance due to FEMA maps on areas not in flood zones when you send them the elevation survey to prove different and are ot the end of a dry ditch they don't care about truth just FEMA who has been proven there computer models are wrong
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Freedom Mortgage Home Loan Review

Freedom Mortgage
#1005511
1.0
This company is a joke. Do not waste your time. Very unprofessional.
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Freedom Mortgage Customer Care Review

Freedom Mortgage
#1005458
1.4
Yes I do I William Stotler they loose our checks we send the keep trying to add more money they are incompetant
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I would not recommend freedom mortgage to anyone. This company bought our loan from sterling, not our choice. We generally pay extra to principal most months. On the payment statement there's one option for additional principal or additional escrow. Most months they...
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#1045849
I need help to get this put out there this a nation wide company Warning To all my Vetern Brother and Sisters Regarding Freedom Morgatege Kevin at the forest ave office in Staten Island NY is one of the most unprofessional people I have ever had the displeasure of...
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Anonymous
Anonymous

Absolute worst mortgage company to deal with

1.0
#1045660
I have been dealing with Freedom Mortgage since the middle of February. They have been telling me they had all of the paper work they needed. We have been patiently waiting. I would always have to contact them. They never called when they were supposed to . They told...
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1.0
#1045441
I have been trying to work with Freedom Mortgage for the last 5 months to do a loss mitigation to lower my mortgage on my house. I have filled out the package and sent in all requested documentation. I have received letters stating that nothing else was needed and they...
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Anonymous
Losthomeowner

The exact same thing has happened to me. I'm 7 months into it and after sending 3 packets and at least 3 times a month sending more information they said my claim was denied "...

1.0
#1044572
Every thing was going fine until they called and said my loan had been declined . They said it was because the mortgage company I was using would not release the title to them for the manufactured home to them that I was trying to refinance. THIS WAS A HOUSE so they...
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2.1
I liked
  • Idea of what they could do to help my situation
I didn't like
  • Way they thought i was lying about my house
#1043058
On April 1, 2017 I went to the postal office to purchase money orders for my payment as well as overnight my payment to arrive on Monday April 3, 2017. For one I'm on a trial program so I have to make my payments in a timely matter. I had received an call on April 17 I...
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1.0
I didn't like
  • Lost payment
#1042464
Freedom mortage lost a payment done on their website, my bank provided proof they had been paid they still refused to place the payment on our account, they processed someone else's payment and placed that on our account, when I called and told we hadn't made that...
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1.0
#1042305