filters
state:
Show
city:
Show
category:
Show
product:
Show
I have been working with Freedom mortgage for almost 3 months the first loan was closed without my knowledge and then re opened a new loan we did go to Close & signed all the paperwork and they revoked the loan due to the hurrican. They sent a appraiser to the house to...
Read more
#1102947
I first applied for a refi on 7/25/17 with freedom Mortgage and the individual who took my information seemed competent. I was totally on top of everything they requested but it was always "one more thing" with them. Here it is almost two months later and I withdrew my...
Read more
Anonymous
Danielle

I wish I would have done my research on them as well before I refinanced:(

1.0
#1101037
Just had my mortgage sold to Freedom Mortgage in August. I pay more than the payment by $400 each month and take advantage of the "grace period" Received several calls over the past week and finally answered one. Was told I was delinquent because it was due on the...
Read more
Anonymous
VJ

Twice weekly calls in last two weeks after loan transferred asking for my mailing address, property address etc. This outfit got the information when they purchased my loan -...

Anonymous
Wade

Yeah my mortgage was recently sold to Freedom as well, and they call me everyday for their payment and I have never missed one or had a late payment. In fact they have called...

1.0
I didn't like
  • Non stop phone calls
  • Annoying
#1098472

Freedom Mortgage - Overlooked

Freedom Mortgage
#1086284
5.0
Details
I was upset at first because this was all stressful. But getting into it Latisha Kennedy and Nicolette Hughes went above and beyond my expectations. We just have to have a little patience and let them do their job. I will definitely let people know how great the service was at Freedom Mortgage. It was great working with them. I appreciate their time and patience with me.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Freedom Mortgage - Worst conpany EVER

Freedom Mortgage
#1082072
mismanaged my escrow acct and reported me to the credit bureaus for their mistakes.
Comment
Show

Freedom Mortgage - 30 day default certified letter

Freedom Mortgage
#1080813
1.6
Details
We are located in Indiana. Due to troubles with lay off for couple months we have been struggling to get caught back up now. Does anyone know if freedom mortgage forecloses after 40 days late in indiana? Cant seem to get straight answer from them.
Comment
Show
Billing Practices
Customer service
Interest Rate
Product or Service Quality
Value for money

Freedom Mortgage - Poor customer service

Freedom Mortgage
#1072152
I wish I would have read these reviews prior to my dealing with Freedom. All of these complaints sound all too familiar to me. Not having a good feeling with this company. Poor customer service. Multiple "assistants" requesting the same information, and just all-around rude service providers...and I havent even closed yet!
Comment
Show
After paying down my loan and paying for a recast on my loan, my balance increased by more than $753 in their favor. I've been in contact with them since 7-1-17, today is 9-8-17 and they keep ignoring my written RESPA request to review their error. I'm reporting them...
Read more
#1098375
I am in the middle of a divorce and my ex lives at the property. I quit paying the mortgage because I moved out of state and he did't pay either, so property went into foreclosure. I was approved for loss mitigation, after arguing over several docs that they said they...
Read more
#1098106
May.8 i started the process...it turned into along 4 month process that went no where.When they realize they couldnt scam me they closed my file without me knowing and refused to take my calls...everything was set up as far as i knew..except the deed transfer...when...
Read more
1.3
#1095541
I have been emailed 33 times since 8/1/17 now it's 8/23/17 I don't keep up with the mail but my wife is pissed about that. I have 4 to 6 calls a day about refinancing. I keep telling them no then get another call back 30 min later. I have call in 5 different times told...
Read more
2.3
#1092376
Normally I do a detailed research of companies I deal with. Failed to do so this time. But in dealing with Freedom Mortgage, I got that HMMMM moment when I was informed the refinance was approved, but the paperwork had to be completed in the 48 hrs. Why the rush? I've...
Read more
#1088738
Needless to say, refinancing is stressful. The team I worked with went above and beyond to see that my needs were met, including lowering the upfront fees. I was pleasantly surprised to discover that my new mortgage is assumable. That will make selling SO much faster...
Read more
#1087513
Received pre-approval letter in mail, called and spoke to someone who seemed very knowledgeable and helpful. After providing everything requested, even some very strange information I did not know why a mortgage company would be interested in we received a denial 3...
Read more
Anonymous
susan morgan

Its so hard trying to save when whats coming in is not even enough ,my credit score was pretty low i mean 381 and 363 and i needed to get an auto loan, as usual i was referred...

#1085517