Freedom Mortgage Complaints and Reviews

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Freedom Mortgage
Main address: 907 Pleasant Valley Avenue, Suite 3 08054 Mount Laurel NJ
800-220-3333, 866-759-8624, ,
  • 154+5 mobile complaints
  • $570K claimed losses
  • $3.6K average
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  • 1 day ago
  • Loans and Mortgages
  • Loan Modification
  • 32

I lost my job in 2/2012 was unable to pay my mortgage so I applied to Florida Hardest Hit for help. They paid a total of $35K to reinstate my mortgage and 1 year mortgage payments. September was the last payment paid by FHH so I applied for a Loan Modification and was told this morning by phone that my application was denied and foreclosure proceedings will be starting on my home. Could you... Read more

Was this review helpful? 0 0

My mortgage has just been transferred to freedom mortgage. I went in to sign in online, but I am having problems, then all the complaints about this company showed up. I don't like this. I want to go back with Wells Fargo. Add comment


  • Oct 14
  • Loans and Mortgages
  • Streamlined Mortgage
  • 241

We received a call from a rep for Freedom Mortgage telling us that with the lower rates we qualified for a streamlined mortgage, no money for closing and no payment for the month that we closed. Well with the holidays fast approaching we jumped all over it. We got the paperwork and signed all the docs, sent them all the paperwork they requested and prepared for a call for a closing date. The day... Read more

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  • Oct 07
  • Loans and Mortgages
  • Refinance
  • 144

VA IRRRL Streamline refinance, no closing cost, simple easy No Problem. WRONNNNG, Watched my no cost refi balance go uo $800 in 3 days, then when I complained it went up another $500 in 6 hours. Had 1 closing with incorrect numbers on HUD1 form, They wanted to re close, I pulled the plug. if you have a low interest ARM, stay with it and double down on your payments, you'll be better off. FREEDOM... Read more

Was this review helpful? 6 1


  • Oct 07
  • Financial Scams and Schemes
  • Scranton, Pennsylvania
  • Mortgage Modification
  • 93

Brought me thru a mod. After which said I didn't fill out a few forms and had to pay them 9600.00 or loose my a forebearance and I'm waiting to find out what they will want.they are the tip of the ice berg of predatory lending,stay away no matter what,or your life will be *** like they made mine,they ruin your credit so you have to stay then *** the rest.!!! Stay Away!theyll make it... Read more

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  • Oct 02
  • Loans and Mortgages
  • Los Angeles, California
  • Loan Transfer
  • 160

Loan was transferred to Freedom and I set up payments online via my bank and the money was debited form my account and Freedom couldn't find it. Called over and over and finally got a CS rep that told me they don't take EFTs. He said he was just informed this last week. WTF. I did not choose to do business with the company and now I am stuck with them. I have emailed twice - no response. I... Read more

Was this review helpful? 3 1


  • Sep 07
  • Loans and Mortgages
  • Street, England
  • House Loan
  • 564

My wife and I live in Oregon and California. We bought a house in California in 2013 and in May of 2014 Freedom Mortgage bought my VA loan. We were in Oregon in August when Freedom called to say we were delinquent in our payments. They said they sent us a notice to our California house, but nothing came until August. The previous mortgage holder returned two payments to Freedom and for May and... Read more

Was this review helpful? 8 1

Was told that august house payment would be included in refinance payoff. Freedom never contacted me to tell me we would not close in august had been in process since July 9th it is now sept 4th still no close now tell me I have to pay august before they can close loan have messed up credit because of them. Now all can say is should have, could have would have Randy Smith oklahoma Add comment


  • Sep 01
  • Loans and Mortgages
  • Montclair, Virginia
  • Account Login
  • 1
  • 1
  • 406

This is my second month with freedom mortgage. The first month I was unable to log into my account after creating the account. Then I followed all the formalities of clicking on forgot password and username so that they could submit a new one. If course it still didn't work. I couldn't reach a representative by phone so I sent an email stating I have issues logging on. Well the response was click... Read more

Was this review helpful? 7 0


  • Aug 15
  • Loans and Mortgages
  • Loan Care Service
  • 1
  • 1
  • 548

We refinanced our loan with another lender in July 2013 and was never given the release to the county recorders office. So that puts a lien on the property until it is released from them. I was unable to ever get the loan care customer service to understand or help with getting that done. I notified them July 2014 and never heard from them. The only way to get it done was by calling the mortgage... Read more

Was this review helpful? 5 0
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