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  • Dec 04
  • Loans and Mortgages
  • Fort Worth, Texas
  • Mortgage
  • 327
  • REVIEW RATING 5/5
Freedom Mortgage - Can't Get My Money Back!!
1 of 2

My mortgage was sold off to this joke of a company over a year ago. They took forever to get automatic payments set up (I had to mail my payments for a long time), and their website is a joke. Well, I recently refinanced my mortgage with my bank, and I closed on Nov. 25th, 2014. So tell me why, after my bank bought my mortgage from them, they decide to deduct December's mortgage from my bank... Read more

Was this review helpful? 4 2

  • Dec 01
  • Loans and Mortgages
  • Knoxville, Tennessee
  • Va Loan
  • 353
  • REVIEW RATING 5/5

My ex husband, with whom I live, in a house he purchased for $125,000 was re-financed for $148,000 by Freedom Mortgage. My ex is 81 and has Alzheimer's which I told the representative from Freedom and I didn't want anyone to take advantage of him. When I found they had refinanced for the $148,000, I asked where the $23,000 went, he said ,"you'll get it back when you sell". I know that... Read more

Was this review helpful? 3 0

  • Nov 24
  • Loans and Mortgages
  • Saint Paul, Virginia
  • Home Loan
  • 234
  • REVIEW RATING 5/5

My husband purchased a home with an FHA loan. It was a requirement for the home to have an inspection top to bottom for this type of loan. At closing, we saw FHA paperwork in the loan papers so we assumed they were the "okayed" inspections. After moving into the property we immediately noticed that the windows and doors either were too hard to open or wouldn't close enough to latch once they... Read more

Was this review helpful? 3 0

  • Nov 19
  • Loans and Mortgages
  • Loan
  • 1
  • 1
  • 163
  • REVIEW RATING 5/5

Freedom bank has taken over my loan from Academy Mortgage. Freedom bank is not able to let me make an online payment or log into my account. When I register for the loan payment, the first half works, when I click on the loan number, it sends me to another website (weird) and wants me to register again, but that is as far as it goes. It won’t let me register on the second site to make a payment.... Read more

Was this review helpful? 3 0

  • Nov 08
  • Loans and Mortgages
  • Colorado Springs, Colorado
  • Home Loan
  • 1
  • 1
  • 772
  • REVIEW RATING 5/5

thank you. I'm in colorado and they called me with a VA IRRRL scheme, promised no closing costs, refinancing home loan at 3.75 pct down from original loan one year ago at 4.75 pct. submitted all the requested docs to them, waited, waited, then told someone had taken over my paperwork processing. get an email from that person saying we would close on a specific date, I said fine. then two days... Read more

Was this review helpful? 4 0

  • Nov 06
  • Loans and Mortgages
  • Mclean, Virginia
  • Insurance Claim
  • 328
  • REVIEW RATING 4/5

After having dealt with the flooding of our home, my wife and I filed an insurance claim which resulted in a check being disbursed to us, which we then had to mail to Freedom Mortgage for endorsement, as required in most cases high value insurance claims. I'm sure most can relate to the importance of receiving funds to cover expenses as a home is being remediated. When Freedom Mortgage received... Read more

Was this review helpful? 0 0

I was told by broker that when I refinanced with them that there would be no additional costs to me. Then I asked him if they would add cost at closing he said no! But there were over $2,000.00 added that increased total Mtg amount financed ! Add comment

  • Nov 04
  • Loans and Mortgages
  • Gift Check
  • 361
  • REVIEW RATING 5/5

I sent a gift check for $14,000. to Freedom Mtg with a letter explaining that it was to be credited to my son's principal. I included his loan number and all other info pertaining to his loan. They cashed the check 10 weeks ago, but still have not credited the payment to his account. When he called they said it was probably not yet located by their processing center. He called again 2 weeks later... Read more

Was this review helpful? 2 0

  • Oct 29
  • Loans and Mortgages
  • Waldorf, Maryland
  • Interest Rate
  • 1
  • 1
  • 427
  • REVIEW RATING 5/5

This is happening to me, freedom mortgage is basing the escrow shortage on county tax increase however I have my tax statements there is no increase in my taxes. I've hired an attorney I'd rather pay an attorney than to give freedom mortgage a dime more than I'm currently paying without proof from them document the necessity for the increase. My interest rate was 5.27 my mortgage payment if I... Read more

Was this review helpful? 5 0

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