1.5
  • Being lied to9 votes
  • Customer service8 votes
  • Haughty representative6 votes
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  • Mar 20
  • Loans and Mortgages
  • Mckinney, Texas
  • Property Taxes
  • 311
  • REVIEW RATING 5/5

We closed on new house in June of 2013. Initially told payment would be around $2100 a month, got to closing and was told new home is taxed on builder lot value for first year and some time in 2014 taxes would increase. Meaning we would have a low payment of $1,872 a month until they got the corrected taxes ...early in 2014 was sent a letter telling us they had "over estimated taxes on property"... Read more

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  • Mar 19
  • Loans and Mortgages
  • Murrieta, California
  • Loan Appraisal
  • 160
  • REVIEW RATING 4/5

Jill Fumia is a fake. She loses paperwork, lies to customers. After 3 failed attempts of getting her the same documents and 3 months later dropped the company. Carlos Martinez and Richard Baker out of Santa Ana, Ca are liars as well. Richard Baker degrades women, speaks to them as 2nd class citizens, and blatantly lies about returning phone calls along wit ph returning emails. He promised... Read more

Was this review helpful? 1 0

  • Mar 18
  • Loans and Mortgages
  • Springfield, Missouri
  • Harp Loan
  • 148
  • REVIEW RATING 4/5

I had a simple HARP loan and was told if I paid a extra 1/4% they would pay my up front PMI. At closing I got charged $2000 for the up front PMI when I called they said it was a mistake on there part and they would fix it, Now I cannot get ahold of the guy Andrew D. to find out whats going on ? Before that they called me every day. They sought me out with a phone solicitation I wasnt even... Read more

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  • Mar 17
  • Loans and Mortgages
  • Oxnard, California
  • Mortgage Refinance
  • 337
  • REVIEW RATING 5/5

We are in the process of refinancing our home while the rates are low. Normally, you get all the paperwork and hoops to jump through up front so that you can get it filled out and returned. The "Senior" Loan Processor at Freedom Mortgage, Jill Fumia, keeps sending us, "One last item" roughly once a week. Dragging this on, as the mortgage rates steadily climb right back up to what we're at now. It... Read more

Was this review helpful? 2 0

  • Mar 15
  • Loans and Mortgages
  • Alpharetta, Georgia
  • Loan
  • 241
  • REVIEW RATING 4/5

Freedom Mortgage and their Loan Care partners are incompatent or scammers. Long story short, they have estimated my annual taxes to be Read more

Was this review helpful? 1 0

  • Mar 13
  • Loans and Mortgages
  • Summerville, South Carolina
  • Mortgage Transfer
  • 253
  • REVIEW RATING 4/5

They will call and say they are trying to help the veterans. Then say the intrest rate dropped, and they want to pass the savings on to you the customer. It sounds great, but it is not. When you say no they try to pressure you into making a bad decision. Do not fall for it, you will reget it.It turns out to be an adjustable rate mortgage. I almost said yes, but I wanted to think about it. That... Read more

Was this review helpful? 2 0

  • Mar 13
  • Loans and Mortgages
  • Raleigh, North Carolina
  • Loan
  • 135
  • REVIEW RATING 5/5

My Loan is being administered by Loan Care. I had a Home Owners Insurance claim ($5200). Loan Care requires you to sign the check over to them and then hold your money hostage. I have to fill out a bunch of paperwork and the contractors also. I have to use my own money for repairs, then I will be reimbursed if it passes there inspection. DO NOT do business we either company. You will surely... Read more

Was this review helpful? 2 0

  • Mar 12
  • Loans and Mortgages
  • Mortgage Refinance
  • 481
  • REVIEW RATING 5/5

Was contacted by them through my current mortgage holder to refi.. Called them and spoke to Richard and he stated he would run the numbers and show me what he could do, without pulling my credit or moving forward with anything.. Like others, I read the reviews and said no thank you.. Fast forward a few months, I go to refi with another company, guess what, they not only pulled my credit but... Read more

Was this review helpful? 4 1

  • Mar 10
  • Loans and Mortgages
  • Hudson, New Hampshire
  • Mortgage
  • 287
  • REVIEW RATING 5/5

I got a mortgage from them in November 2013 for a condo. They required escrow account, and a Unit owners insurance policy on file. I provided the insurance information at closing, and had to pay for it in full out of my own funds. One year and one month later, I received a letter from Freedom stating that they had no Unit Owner's policy on file. If I did not provide proof of insurance, they would... Read more

Was this review helpful? 4 0

Received a prescreened offer in mail for a fixed loan of 3.875 i almost went with it but decided to do research with all these complaint i guess ill stay with my 5.5 interest rate for now ...if it sound to good to be true ..it probaly is Add comment

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