Freedom Mortgage Complaints and Reviews

Had an experience with Freedom Mortgage?   Submit review ›
Freedom Mortgage
Main address: 907 Pleasant Valley Avenue, Suite 3 08054 Mount Laurel NJ
800-220-3333, 866-759-8624, ,
  • 161+7 mobile complaints
  • $570K claimed losses
  • $3.4K average
Had an experience with Freedom Mortgage?
Submit review › Submit review ›


  • Nov 19
  • Loans and Mortgages
  • Loan
  • 31

Freedom bank has taken over my loan from Academy Mortgage. Freedom bank is not able to let me make an online payment or log into my account. When I register for the loan payment, the first half works, when I click on the loan number, it sends me to another website (weird) and wants me to register again, but that is as far as it goes. It won’t let me register on the second site to make a payment.... Read more

Was this review helpful? 0 0


  • Nov 08
  • Loans and Mortgages
  • Colorado Springs, Colorado
  • Home Loan
  • 1
  • 1
  • 361

thank you. I'm in colorado and they called me with a VA IRRRL scheme, promised no closing costs, refinancing home loan at 3.75 pct down from original loan one year ago at 4.75 pct. submitted all the requested docs to them, waited, waited, then told someone had taken over my paperwork processing. get an email from that person saying we would close on a specific date, I said fine. then two days... Read more

Was this review helpful? 2 0


  • Nov 06
  • Loans and Mortgages
  • Mclean, Virginia
  • Insurance Claim
  • 193

After having dealt with the flooding of our home, my wife and I filed an insurance claim which resulted in a check being disbursed to us, which we then had to mail to Freedom Mortgage for endorsement, as required in most cases high value insurance claims. I'm sure most can relate to the importance of receiving funds to cover expenses as a home is being remediated. When Freedom Mortgage received... Read more

Was this review helpful? 0 0

I was told by broker that when I refinanced with them that there would be no additional costs to me. Then I asked him if they would add cost at closing he said no! But there were over $2,000.00 added that increased total Mtg amount financed ! Add comment


  • Nov 04
  • Loans and Mortgages
  • Gift Check
  • 205

I sent a gift check for $14,000. to Freedom Mtg with a letter explaining that it was to be credited to my son's principal. I included his loan number and all other info pertaining to his loan. They cashed the check 10 weeks ago, but still have not credited the payment to his account. When he called they said it was probably not yet located by their processing center. He called again 2 weeks later... Read more

Was this review helpful? 1 0


  • Oct 29
  • Loans and Mortgages
  • Waldorf, Maryland
  • Interest Rate
  • 1
  • 1
  • 262

This is happening to me, freedom mortgage is basing the escrow shortage on county tax increase however I have my tax statements there is no increase in my taxes. I've hired an attorney I'd rather pay an attorney than to give freedom mortgage a dime more than I'm currently paying without proof from them document the necessity for the increase. My interest rate was 5.27 my mortgage payment if I... Read more

Was this review helpful? 2 0


  • Oct 28
  • Loans and Mortgages
  • Centralia, Illinois
  • Website
  • 1
  • 1
  • 268

I can't speak to the other reviews on this site. I am current and hope to stay what way. But I will admit that I am little worried when they introduce themselves as bill collectors for my first contact on the phone. My biggest grip is their web sites of doom and dumbness. I work in Web Middleware for a fortune 500 company so I know how the web works. Their web site stinks and I would have... Read more

Was this review helpful? 3 0


  • Oct 28
  • Loans and Mortgages
  • Murfreesboro, Tennessee
  • Mortgage
  • 150

My house had some water damage to it. The insurance adjuster came out and said our check would have Freedom Mortgage's name on the check as well. I called and got the shipping info for Freedom Mortgage, and the rep acted as if it would be a quick endorse and return process. Well, it is actually an act of Congress. They sent my check made out to me back and said I had to endorse and send to them.... Read more

Was this review helpful? 2 2


  • Oct 20
  • Loans and Mortgages
  • Loan Modification
  • 276

I lost my job in 2/2012 was unable to pay my mortgage so I applied to Florida Hardest Hit for help. They paid a total of $35K to reinstate my mortgage and 1 year mortgage payments. September was the last payment paid by FHH so I applied for a Loan Modification and was told this morning by phone that my application was denied and foreclosure proceedings will be starting on my home. Could you... Read more

Was this review helpful? 1 4
You are reading about Freedom Mortgage.
Filing a new complaint about