1.6
  • Web site1 votes
  • Being lied to11 votes
  • Customer service10 votes
  • Haughty representative7 votes
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  • 1 day ago
  • Loans and Mortgages
  • Yukon, Oklahoma
  • Mortgage
  • 66
  • REVIEW RATING 3/5

I have had numerous problems with this company in the very long year that I have been with them. I am actively looking for a new mortgage company. This company is deceitful, they give meaningless promises, transferred me all over the place and back and never get their stories straight. Everyone seems to be doing his own thing!!!!!!!! They are outrageous!!!!!!!!! I recvd a letter... Read more

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  • Apr 20
  • Loans and Mortgages
  • Nashville, Tennessee
  • Class Action
  • 215
  • REVIEW RATING 5/5

Anyone who has had bad experience with Freedom Mortgage Corp. Please contact me if you want to participate in a class action law suit against their unethical business practices. Never answering the phone or returning calls, dragging the refinance process out as long as possible. They do not keep you informed on the progress of your loan. We need to join forces to put this corporation out of... Read more

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  • Apr 17
  • Loans and Mortgages
  • Auburn, Massachusetts
  • Loan Refinance
  • 1
  • 1
  • 262
  • REVIEW RATING 4/5

This place is unbelievable! I received an offer to refinance from them and so I agreed to do so. That was 3 months ago and the loan still has not closed. They don't keep in comtact with you at all to let you know what is going on with the loan. The worst part is, it was supposed to be an FHA streamline loan at no cost to me but 2 months after I initially applied, I received a GFE for $7,000.... Read more

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  • Apr 16
  • Loans and Mortgages
  • San Antonio, Texas
  • Loan Transfer
  • 220
  • REVIEW RATING 5/5

We inherited Freedom Mtg when Mortgage Investors sold their notes and when GMAC went under OCWEN took over as the servicing company. Never in the passed had any problems, payments done by bank draft, never late. OCWEN started by calling 3-4 times a day 7 days prior to the due date wanting to know why they had not received payment yet. Then in August 2014 my payment went up from $1078 to $1998... Read more

Was this review helpful? 2 1

  • Apr 15
  • Loans and Mortgages
  • South Carolina, United States
  • Home Refinance
  • 306
  • REVIEW RATING 4/5

My husband and I are currently refinancing our home we started in January 2015 it is now April. We have already dealt with three loan processor's who have been using stall statics from the beginning. The last one is verifying my employment even though all three processor's have received the information. As another poster stated each processor blames the other for missing information or why it is... Read more

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  • Apr 15
  • Loans and Mortgages
  • Loan
  • 185
  • REVIEW RATING 4/5

TERRIBLE TERRIBLE COMPANY TO DEAL WITH- They lie, they won't return phone calls, worst customer service ever, my loan has been in processing for 4 months when they said 6 weeks at the most. You can never speak to underwriters. They constantly blame their mistakes on others in the office. Don't waste your time dealing with these liars!!!! Also, check your good faith estimate because the numbers I... Read more

Was this review helpful? 1 0

Absolute WORST most INCOMPETENT company I've ever dealt with !!!!!! Add comment

  • Apr 12
  • Loans and Mortgages
  • 131
  • REVIEW RATING 4/5

As was suggested by the person on October 29, 2013 "Please go immediatley to http://www.consumerfinance.gov/ and file a complaint on their website, this agency has the power to require an answer from them within 15 days.They regulate them strictly from a consumer point of view, the CFPB has fined over 1 billion dollars in the past couple years and are going after Mortgage Servicers and providers... Read more

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  • Apr 08
  • Loans and Mortgages
  • Southaven, Mississippi
  • Loan Refinance
  • 1
  • 1
  • 613
  • REVIEW RATING 5/5

They said they would refinance my loan for FREE to a lower rate. It looked fine but I combed through it. The first page had FIXED checked , but at the top it said "PRELIMINARY." Lower down it had a place to sign for the "locked rate." They had a spot for ARM to be checked, but it was unchecked. There was no place where FIXED was checked. I called and the man said that since it was not... Read more

Was this review helpful? 5 2

  • Apr 01
  • Loans and Mortgages
  • Saint Louis, Missouri
  • Home Mortgage
  • 2
  • 2
  • 655
  • REVIEW RATING 5/5

This "streamline" refinance has taken over 2 months now???? I keep getting told that they are waiting for a payoff from my current lender. I know for a fact that 3 payoff statements have been sent. When I call they are very apologetic, but can't seem to get anything done. Today they told me that if I could "hold off until 4/15" to make my April payment to my current lender. WHAT? What... Read more

Was this review helpful? 7 1

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