Freedom Mortgage Complaints and Reviews

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Freedom Mortgage
Main address: 907 Pleasant Valley Avenue, Suite 3 08054 Mount Laurel NJ
800-220-3333, 866-759-8624, ,
  • 157+5 mobile complaints
  • $570K claimed losses
  • $3.5K average
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  • 2 days ago
  • Loans and Mortgages
  • Waldorf, Maryland
  • Interest Rate
  • 41

This is happening to me, freedom mortgage is basing the escrow shortage on county tax increase however I have my tax statements there is no increase in my taxes. I've hired an attorney I'd rather pay an attorney than to give freedom mortgage a dime more than I'm currently paying without proof from them document the necessity for the increase. My interest rate was 5.27 my mortgage payment if I... Read more

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  • Oct 28
  • Loans and Mortgages
  • Centralia, Illinois
  • Website
  • 65

I can't speak to the other reviews on this site. I am current and hope to stay what way. But I will admit that I am little worried when they introduce themselves as bill collectors for my first contact on the phone. My biggest grip is their web sites of doom and dumbness. I work in Web Middleware for a fortune 500 company so I know how the web works. Their web site stinks and I would have... Read more

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  • Oct 28
  • Loans and Mortgages
  • Murfreesboro, Tennessee
  • Mortgage
  • 42

My house had some water damage to it. The insurance adjuster came out and said our check would have Freedom Mortgage's name on the check as well. I called and got the shipping info for Freedom Mortgage, and the rep acted as if it would be a quick endorse and return process. Well, it is actually an act of Congress. They sent my check made out to me back and said I had to endorse and send to them.... Read more

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  • Oct 20
  • Loans and Mortgages
  • Loan Modification
  • 140

I lost my job in 2/2012 was unable to pay my mortgage so I applied to Florida Hardest Hit for help. They paid a total of $35K to reinstate my mortgage and 1 year mortgage payments. September was the last payment paid by FHH so I applied for a Loan Modification and was told this morning by phone that my application was denied and foreclosure proceedings will be starting on my home. Could you... Read more

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My mortgage has just been transferred to freedom mortgage. I went in to sign in online, but I am having problems, then all the complaints about this company showed up. I don't like this. I want to go back with Wells Fargo. Add comment


  • Oct 14
  • Loans and Mortgages
  • Streamlined Mortgage
  • 446

We received a call from a rep for Freedom Mortgage telling us that with the lower rates we qualified for a streamlined mortgage, no money for closing and no payment for the month that we closed. Well with the holidays fast approaching we jumped all over it. We got the paperwork and signed all the docs, sent them all the paperwork they requested and prepared for a call for a closing date. The day... Read more

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  • Oct 07
  • Loans and Mortgages
  • Refinance
  • 225

VA IRRRL Streamline refinance, no closing cost, simple easy No Problem. WRONNNNG, Watched my no cost refi balance go uo $800 in 3 days, then when I complained it went up another $500 in 6 hours. Had 1 closing with incorrect numbers on HUD1 form, They wanted to re close, I pulled the plug. if you have a low interest ARM, stay with it and double down on your payments, you'll be better off. FREEDOM... Read more

Was this review helpful? 6 1


  • Oct 07
  • Financial Scams and Schemes
  • Scranton, Pennsylvania
  • Mortgage Modification
  • 135

Brought me thru a mod. After which said I didn't fill out a few forms and had to pay them 9600.00 or loose my a forebearance and I'm waiting to find out what they will want.they are the tip of the ice berg of predatory lending,stay away no matter what,or your life will be *** like they made mine,they ruin your credit so you have to stay then *** the rest.!!! Stay Away!theyll make it... Read more

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  • Oct 02
  • Loans and Mortgages
  • Los Angeles, California
  • Loan Transfer
  • 198

Loan was transferred to Freedom and I set up payments online via my bank and the money was debited form my account and Freedom couldn't find it. Called over and over and finally got a CS rep that told me they don't take EFTs. He said he was just informed this last week. WTF. I did not choose to do business with the company and now I am stuck with them. I have emailed twice - no response. I... Read more

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  • Sep 07
  • Loans and Mortgages
  • Street, England
  • House Loan
  • 617

My wife and I live in Oregon and California. We bought a house in California in 2013 and in May of 2014 Freedom Mortgage bought my VA loan. We were in Oregon in August when Freedom called to say we were delinquent in our payments. They said they sent us a notice to our California house, but nothing came until August. The previous mortgage holder returned two payments to Freedom and for May and... Read more

Was this review helpful? 8 1
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